06-05-2009 07:27 AM
I have this mouse for about a year, and it's worked mostly fine up until today. This morning and afternoon it worked fine, and then I reinstalled my OS. I used a different mouse to get the drivers and SetPoint all set up, but when I went to plug in the V450, it wouldn't turn on. I've tried two sets of rechargeable batteries (one freshly charged) and one set of alkaline batteries fresh from the package. I've tried putting the receiver into a different USB port. Uninstalled and reinstalled the drivers and SetPoint. No amount of rebooting or pressing the power button on the bottom of the mouse makes any difference.
Anybody have any ideas what's up? I really hope I'm just missing something easy, and that I don't have to go through official support. Especially since I can't find my warranty information.
Thanks in advance.
06-07-2009 08:33 PM
06-07-2009 10:52 PM - edited 06-07-2009 10:52 PM
Yes, the system finds the receiver properly, and comes up in Devicec Manager as "Logitech HID-compliant Cordless Mouse." There are no errors, and like I said I have tried uninstalling and reinstalling the drivers twice now. Even odder is that when I hover the cursor over the setpoint icon in the system tray with the receiver plugged in, it says the batteries are good, even though the actual mouse isn't turned on and has no batteries in it.
Thanks for your reply.