Mice and Pointing Devices

[gogulus]

Dear Logitech,

  I have a V470 Bluetooth mouse used with my Dell Inspiron 9400 laptop. Since a while the wheel's left and right movement is not working on the mouse. I've realized that Setpoint has no "my mouse" tab, I don't know when it has vanished.

  I've installed and reinstalled several versions of Setpoint,  e.g. setpoint472bt_v270v470.exe, but without any success.

  I've realized that even after reinstall the Device Manager shows my mouse as "HID-compliant mouse" used with c:\windows\system32\drivers\mouclass.sys and mouhid.sys.

  I've tried to rename c:\windows\system32\drivers\wdf01000.sys to wdf01000.bak, reinstalled setpoint 4.72, but wdf01000.sys was not recreated.

  The "refresh driver" -> "have my own disk" -> use c:\program files\common files\logishrd\cddrv2\lfmouhid.inf said: "not found any possible drivers". Then with device manager I've found that the HW ID of my mouse (PID_4503) is not in this inf file, so I've entered two lines

[ForAllNT]

%PID_4503.Mouse.Desc% = LOGIHIDMOUSE,HID\VID_0A5C&PID_4503&Col01

%PID_C041.mouse.desc% = LOGIHIDMOUSE,HID\{00001124-0000-1000-8000-00805f9b34fb}&VID_0000&PID_C041&Col01

[Strings]

PID_4503.mouse.desc = "HID-compliant Bluetooth Mouse"

  After these, selecting lfmouhid.inf with the "Have disk" option works, I see "HID-compliant Bluetooth Mouse" in the device manager, but still no "my mouse" tab, so I cannot define the buttons with setpoint.

  What should be the next step? Install Windows7 ?

  Thanks in advance,

  Gogulus

[FlorianT]

Hi there,

I have the same problem with my V470 on a Dell XPS M1730 with WinXP and Widcomm BT stack installed. I had SetPoint 4.80 installed, in the BT connection manager it listed the V470 as connected, but no "MyMouse" showed up (it showed up once after I had installed SetPoint and connected the V470, but after reboot MyMouse tab was gone), only "My Keyboard" with my Illuminated Keyboard shows up. Now I upgraded to SetPoint 6.32, MyMouse still doesn't show up. Any suggestions how to make "MyMouse" show up again?

[Pau2108]

Hi FlorianT,

Please check this FAQ and try the trouble shooting suggested for a Windows XP computer:

Keyboard and Mouse tabs are missing in SetPoint

Hope you find this information useful.

[FlorianT]

Hi there,

here's the cause of the problem:

first I checked my device manager, the HID created by WIDCOMM BT stack had a VID FFFF and a PID 0000.

After I reinstalled the BT stack the BT-HID shows the right VID and PID and my V470 is recognized by SetPoint again.

Florian