11-16-2010 02:14 PM
Yep, you spend $60 on a mouse that probably cost $1 to make, and god forbid they make/keep and extra stock of the tiny piece that isn't attached in any way, shape, or form.... but don't worry, they'll put you on hold for an hour before you talk to a wonderfully courteous customer support person and shouts into the phone that it is "I" the customer, who bought it in the first place, am at fault.
04-30-2011 09:21 AM
I also have a broken vx nano. Perfect wonderful mouse until it fell from the table.......
It hit the floor upside down straight on its trackwheel. The outside "rimm" of the wheel is made of sturdy metal. The inside is a very fragile plastic spoked wheel on a thin plastic axle. So you can imagine what was left of it after it hit the floor. It's easily replaceable, but nowhere I can find such a thing as a service part. The only thing I need to replace and can find are the "feet". But that doesn't make any sense if I can't also replace the wheel.Can anybody give me any suggestions aside from tossing it to the bin??
03-21-2012 10:19 AM
I was also highly disappointed to find out that no replacement part for the battery cover can be purchased. Thought I'd share my rather rustic workaround.
I used some Fun-Tak (that blue putty-like stuff you can buy at a hardware store to stick posters on the wall without marking up the wall). I just wedged some Fun-Tak between the wall of the battery compartment and the battery itself, and that battery is secured. When it is time to replace the battery, just use a paperclip to remove the Fun-Tak. Since the battery compartment is never visible anyway, the fact that this fix doesn't look that aesthetically pleasing doesn't matter.