Logi Nu
Posts: 1
Registered: ‎07-07-2010

Wireless M310 Mouse not working, but not broken

Yesterday I picked up a Wireless Logitech M310 mouse to replace my failing microsoft mouse. I’ve manually downloaded and installed the mouse software, rebooted my comp, played with the on/off switch, tried different USB ports, and tried various batteries and still not getting even a twitch from my pointer. The PC doesn’t even recognize that I’m using new hardware.

The kicker is, my mother tried using it on her PC, and not only did it auto-install the software, but after doing so it worked just fine. And yet, I still can’t manage to get it to work on my PC.

I can’t seem to find any info through google that mirrors my problem that is helpful in the slightest.

If it makes any difference, my mother’s PC is running Window’s 7, and I’m running Vista 32-bit, service pack 1.

Logi Nu
Posts: 1
Registered: ‎08-13-2015

Re: Wireless M310 Mouse not working, but not broken

I have a unified M310 wireless mouse and  K250 keyboard (not a combo).  The mouse just stopped working today for no reason, altho the light comes on when moved.  The keyboard numberpad doesn't work either and I use it a LOT.  I have installed the unifying and set point software, have the usb plugged in and I'm getting really behind in my work.  I had to plug in a wired mouse and keyboard to even open the computer.  Neither the mouse or the keyboard ever were paired, but they worked.  What am I doing wrong and how do I fix it?  The control panel shows the set point settings, is there something I'm missing, microsoft has been no help at all.