06-28-2012 01:45 AM
I reformated and reinstalled Windows XP, sp3, and cannot get the M-RM63 wireless mouse to work. I downloaded the latest driver and have installed and uninstalled it several times. I have a PS/2 attached and removing that and its driver in device manager do not fix the problem. Batteries are good. Have hit the reset buttons on the receiver and mouse. Unplugged and reinserted the USB connector.
Device Manager and Plug and Play do not see it. Rebooting does not help.
06-30-2012 02:02 PM
To help you fix the issue with your Cordless MouseMan Optical. Try the following steps:
***The steps mentioned above is to help drain all the power that is left over in your computer's motherboard.
Make sure that the receiver of your mouse is directly plug to your computer's USB port.
Reconnect your mouse to the receiver by pressing the connect button of the receiver for 1-2 seconds > press the connect button on your mouse.
Test your mouse.