10-29-2007 07:46 PM
10-30-2007 11:37 PM
10-31-2007 11:58 AM
10-31-2007 08:54 PM
Thank you for your feedback. I do understand that there are many other users in and out of the forums that are experiencing the same problem. However, there are also many users who have found a fix by replacing their wireless mouse.
There are of course many reasons as to why users experience this issue with their wireless mice. In your case, it seems to me that the receiver is not communicating correctly with your mouse. The signal from the mouse is not correctly received by the receiver which causes your mouse to periodically stop responding. Hence the reason why I suggested that it is more of a hardware related problem rather than a driver compatibility issue. Furthermore, I am using a Logitech wireless mouse with Windows XP and do not experience similar problems.
I would greatly appreciate if you could post back here after receiving your replacement mouse. I would like to know if your replacement mouse displays the same behavior.
11-07-2009 03:59 PM
Hi - I too am seeing Logitech G7 wireless mouse freezes; both for a second or 2, and also for a complete lockup, where I have to unplug and replug in the wireless usb stick, to see it come 'alive' again.
I have 3 G7 wireless mice, and all 3 will do this on this particular Windows XP Pro machine. (Lenovo ThinkPad W700ds (ThinkPad Dual-Screen Workstation)).
I have installed, and re-installed 2 / 3 x's, the latest SetPoint 4.80 XP 32-bit driver, obtained from Logitech's support website.
The same freezes happen regardless of which of the 3 G7 mice I use.
Now, I also have a 2nd Desktop PC on the same desk, also using a Logitech G7 wireless mouse. (These are new G7 wireless mice. 1 is <1 year old, the 2nd is brand new (1 week old), these are not 'old' mice). Any of the 3 G7 wireless mice work fine on the 2nd mentioned desktop, (or on a 3rd desktop PC), no lock ups or freezes, so it's not the mouse/mice. The ThinkPad W700ds, with XP Pro, and SetPoint 4.80 sees the intermittent freezes/locks on multiple G7 mice.
The ThinkPad XP Pro has the latest Windows Updates, and NO OTHER ISSUES at all. A wired Logitech MX518, and a wired Logitech G5 work fine.
I have tried moving the machines farther apart (moving the G7 wireless usb transmitters farther apart), but that did not stop the freezes. I tried shutting down the 2nd desktop, and turning off that 2nd G7 mouse, leaving only 1 machine running with the G7, and still get annoying freezes intermittently. So it's not interference from the 2nd G7.
Any help would be greatly appreciated. I truly like(love) Logitech mice (as mentioned, I have, and use, several G7, G5 and MX518's). I would greatly appreciate Logitech's insight on why 1 mach, with latest Windows Updates, and latest Logitech SetPoint XP 32-bit driver, has intermittent freezes.
PS. I also downloaded and installed your Logitech Connection Utility, but that had no affect as well (meaning, same problems intermittently occurred).
12-28-2009 07:00 PM
My Logitech V450 wireless mouse is doing that. It acts like the driver is not on much of the time, resulting in a pointer that seems to stick repeatedly or disappear as I move the mouse. Very annoying. Have to rely on the Touchpad to get things done. Is there tech support? Efforts to get answers to questions have not been great so far.
12-30-2009 12:26 AM
See the topic "MX Revolution freezes with Firefox/Flash". I had pretty much this exact problem and it was a line-of-sight issue between my mouse and the usb/bluetooth dongle. that problem shouldn't exist but it does.