12-10-2010 09:12 AM
My M570 is about 1 month old and something has started to fail with the left mouse button. The button is either noisy or no longer debouncing properly. Sometimes it registers multiple clicks when I only click once. Other times it seems like it may not be registering a click at all.
For example, I can hover over a windows button and hold the left mouse button down. 90% of the time it'll work fine and I'll see the button depress and stay depressed. 10% of the time I'll see a rapid burst of up/down events resulting in multiple clicks. At least a half-dozen events.
Anyone have similar issues? I'm assuming it's a physical problem with the mouse button itself, but is there a chance it could be a wireless issue? (receiver is about a foot away from the mouse, so I doubt it, but worth asking).
Anyhow, I'm a bit disappointed as my previous logitech trackball lasted many years. This one only a month.
02-28-2012 09:09 AM
Same Problem. I'm evaluating this product for a large office-wide computer platform upgrade, but it appears that we've stumbled onto what will eventually be a recall -or at least a need for a driver upgrade to ignore clicks that are within too short of a time window from each other. After dropping $60+ on this device, -to say that I am disgusted is an understatement. Whoever decided to use cheap switches in these things (purchasing dept loser) just cost Logitech a bundle because I make purchasing suggestions that affect an entire conglomerate so large that I'm contractually not allowed to state the name.
03-01-2012 08:13 AM
Amazing, but this fixed my problem:
1. Unplug the batteries and repeatedly click the buttons of the mouse for several seconds before putting the battery back in.
This is to reset the capacitor of the device and to drain all the power.
05-24-2012 09:03 AM
Mine after a year of good use started to click erratically, I tried removing the battery and uninstalling Logitech software from my computer but no luck, so I disassemble the mouse and remove the plastic cover of the left button (a little black box that says OMRON on top) inside the gold plated terminal where dirty, I applied some contact cleaner and my trackball is as good as new now .
It's difficult to remove the button assembly, don't attempt it if you still has some warranty left in your device or if you are not comfortable taking thinks apart, and be very careful with the contacts and the tiny white button inside.
There is only one screw visible in the mouse and there are a total of five, if you can't find them then maybe this is not for you.
03-24-2013 05:07 PM
My replacement arrived after submitting a support ticket, I cannot say I am happy about having to replace the mouse after 5 months, but the button clicking 4-7 times with the slightest of touch is not accepable.
I paid 50+ dollars for an input device expecting it to last as long as the previous older model, which I still have 6 of. I used them until the mouse ball was so worn, it was an noise effort to use.
I have many ways to "reset" the button, but it should not be necassary to do so on a such new device, my frustration in this simple device makes this my last logitech device. I have been shying away from them since the orginal G15 keyboard problems, white keys are silly