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Logi Nu
jjanggi
Posts: 1
Registered: ‎04-10-2012
0

mouse M315 stopped working

[ Edited ]

Hi, I have been using this mouse for very long time.

 

Yesterday, this mouse was not working so I assumed that battery was low.

So I changed the battery but still didn't work. 

 

I realized that on the right-bottom side of the window bar, it showed that 'usb driver not recognized'.

 

How do you fix this ?

I tried different ports for this reciever,.. it is still not working. 

 

 

This actually happened few month ago, but it got fixed somehow. 

 

Please, help me through this. (for fyi I use Vista, 64xbit )

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: mouse M315 stopped working

Hello jjanggi,

 

Please try your USB receiver on a different computer. This will determine if the issue is a failure of the receiver or an issue on the system.

 

Best Regards,

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Logi Nu
ktgrg
Posts: 1
Registered: ‎11-21-2012
0

Re: mouse M315 stopped working

The same thing happened to me.  I did put the usb into another computer and the exact same thing happened....now what do I do?