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thuvarakan2
Posts: 1
Registered: ‎06-01-2013

my m210 wireless mouse keeps turning off

my 1 month mouse keeps turning off and i have to take the battery out and and re-insert it and then it last for like 10 seconds and turns off. im pretty sure its not the battery as ive only had it for a month i dont know what to do?

 

Retired Logitech Employee / Moderator (Inactive)
Pau2108
Posts: 3,808
Registered: ‎08-02-2012

Re: my m210 wireless mouse keeps turning off

Hello thuvarakan2, 

 

Based on your description It seems that your M210 is either turning off by itself or losing the connection with the receiver. I would recommend that you try to install fresh batteries on your mouse, just to make sure it is not a battery issue. We could also try to go through the FAQs below as they contain information that would help us to identify and avoid the interference issues, that usually affect the connection to the receiver.

 

 

I hope that you find this useful thuvarakan2, please let me know how it goes.

Paulina
Support Specialist

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dddmmm
Posts: 1
Registered: ‎09-29-2013

Re: my m210 wireless mouse keeps turning off

I have the same problem - Did Logitech find a fix - instead of their generic answer.