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Logi Nu
Driverdude
Posts: 1
Registered: ‎09-07-2009
0

Re: "No Logitech Device Found" message in LCC? Please read

Done.  Please contact.  Thanks.
Logi Nu
CapedKing
Posts: 1
Registered: ‎09-07-2009
0

Re: "No Logitech Device Found" message in LCC? Please read

using MX310

sn:LNA4021722

Have file ready to email

Logi Product Team
woody
Posts: 2,416
Registered: ‎05-19-2006
0

Re: "No Logitech Device Found" message in LCC? Please read

 

CapedKing

Driverdude

Jingo

 

 

You should receive email from our support system.  Please reply to it with attachments.

 

 

Thanks

Logi Browser
Jingo
Posts: 5
Registered: ‎09-04-2009
0

Re: "No Logitech Device Found" message in LCC? Please read

What's Dump.zip?

 

 

pji
Logi Nu
pji
Posts: 1
Registered: ‎09-12-2009
0

Re: "No Logitech Device Found" message in LCC? Please read

MX1000 not working. I await your email.
Logi Nu
emme
Posts: 2
Registered: ‎09-13-2009
0

Re: "No Logitech Device Found" message in LCC? Please read

I'm having the exact same problem as croker. Mouse is fine. Keyboard is recognized and the multimedia keys work, but the rest of the keys do not. Keyboard was working fine until a couple of days ago but is useless now. 

 

Mac OS X 10.5.8

LCC 3.0

Cordless Elite Duo mouse/keyboard set 

Logi Nu
emme
Posts: 2
Registered: ‎09-13-2009
0

Re: "No Logitech Device Found" message in LCC? Please read

Figured out my problem and thought I'd post the solution here since at least one other person had a similar issue - and it took me hours to get to the bottom of this. (My alphanumeric keys suddenly stopped working on my Cordless Elite Duo keyboard, used in conjunction with a MacBook Pro.)

 

a) Press Ctrl + Alt + F12 on the cordless keyboard.
b) Press connect button on the receiver.
c) Press connect button on the cordless keyboard.

d) Press escape key on the cordless keyboard. 

 

Nothing popped up on my screen as I performed this cryptic sequence - but upon completing it, everything was back to normal for me. 

Logi Product Team
woody
Posts: 2,416
Registered: ‎05-19-2006
0

Re: "No Logitech Device Found" message in LCC? Please read

Attn:  Cordless Elite Duo users,

 

We have received a unit from one of the users with the no device in LCC issue but after testing it is OK.  (See picture below insdie the red frame)

 

The problem is not LCC, it is the unit.  For some reason, the keyboard and mouse lost connection to the receiver.

 

How to reconnect: Keyboard

-Press connect button on the receiver

-Press connect button on the keyboard

 

How to reconnect: Mouse

-Press connect button on the receiver

-Press connect button on the Mouse

(You may need to use a pen to press the the samll red button on the mouse)

 

cordless elite duo 02.JPG

 

 

 

Logi Product Team
woody
Posts: 2,416
Registered: ‎05-19-2006
0

Re: "No Logitech Device Found" message in LCC? Please read

Reminder,

 

This thread is specifically to the  LCC 'no Logitech device found'  issues.   If it met these criteria, then it is 'LCC no device issue'.

 

1.  LCC supported products

2.  The unit works with or without LCC

3.  There is no Steermouse or similar utilities installed

 

If your unit is not working, mouse is not moving or keyboard is not typing for example, then it is not 'LCC no device issue'.

 

Thanks

Logi Browser
Jingo
Posts: 5
Registered: ‎09-04-2009
0

Re: "No Logitech Device Found" message in LCC? Please read

I don't have the connect button on the mouse. i dont think this is applicable to me as i am using 550 nano. still can't see my device in LCC.