Mice and Pointing Devices

[woody]

Hi stephen123, 

You should receive an Email from our system shortly.

Btw,

-Make sure it is connected to the system's USB port directly

-If Steermouse is installed, LCC will not see the device

Message Edited by woody on 05-29-2009 12:08 PM

[jdlacki]

Make sure to delete the SteerMouse.kext file found in /System/Library/Extensions and the SteerMouse.pkg file in /Library/Receipts.  Once I trashed those two files I was able to access both my deNovo keyboard and old MX300 mouse via LCC.  Thanks!

[skipis2]

Hi same problem here.. (Mx revolution & mac book)

I collected the info; Waiting for a contact

[woody]

Hi skipis2,

You should receiver an Email from Logitech Support system shortly.

Thanks

[knapz]

I just wanted to thank Daryll and woody for helping me finally resolve my "No Logitech Device Found" message in LCC. Daryll initially believed it was a software issue and guided me through all the troubleshooting over the phone. It actually turned out to be a hardware issue because he mailed me a new mouse and I plugged it in and problem was solved. The new mouse was detected instantly with no restart needed. I sent my original mouse to them with a prepaid shipping label and they are going to investigate why that particular mouse does not get recognized.

Thanks again to the Logitech staff. 

[noahv]

I too have sent in my dump.zip file. Hopefully this will solve the "No Logitech Device Found" for LCC on OSX with MX3200.

Thanks!

[Kamran786]

Woody:

I've now got myself MX1100 after replacing MX1100R Trying to install the latest 2.70 LCC drivers Software on my MacBook Pro with Leopard OS although driver software found the correct mice BUT mice itself doesn't operate?

There's brand new batteries inside - right out of the box.

Please Help me Thank you.

[woody]

noahv,

MX3200 is not supported in LCC. 

[noahv]

Darn - that's disappointing.   Any ideas at all to enable the advanced keyboard/mouse features on my 3200 under OSX?

[woody]

Kamran786,

For some reason, the mouse is not 'talking' to the receiver.  However, at least the receiver has seen by the system which is good.

Most likely the problem is the wireless connection between them. 

Make sure of these:

-Make sure there is only one Logitech receiver is connected to the system

-Make sure the mouse is powered up (it seemed OK from your post but just verify it.)

Do these:

-Off / On to power cycle the mouse and wait 5 - 10 seconds and see how it goes.

-If it does not work, you need to to run LCC Connection Utility in  'Application > Utilities'  Folder and follow the on-screen instruction to re-connect them.