03-20-2008 12:25 PM - last edited on 09-29-2009 11:47 AM by woody
03-21-2008 07:38 AM - edited 03-21-2008 07:39 AM
I've gathered all the info below and would like a reply email from you folks so I can send you the information/attachments.
- Logitech s530 Customer
1) Make sure the Logitech device is supported on the Mac. If it isn't, you will get that message. You can go to www.logitech.com and see if your product has Mac support listed in the Specifications page or go to www.logitech.com/downloads and see if LCC is available for download for your product.
2) Go to Article 7195 on our support website. Use the KPDump utility provided there and capture the System Profiler information as indicated in that article. Also, grab the name of your Logitech product and the P/N number on the bottom of your device. Please do NOT use the email address listed in that article.
3) Once you have gathered the information, please post on this thread that you have done so and you will receive an email. Reply to that email with the attachments indicated above. Once we have gathered enough information, we will close this thread and update it with new information as it appears.
Once again, your help is greatly appreciated and we are working on improving LCC.
Message Edited by s530notfound on 03-21-2008 07:39 AM
04-03-2008 02:08 AM
I collected the info; Waiting for a contact
Hope you find a solution quickly.
04-07-2008 02:27 AM
If so could you please give us a link to the solution.
04-15-2008 01:08 PM