Microphones (READ ONLY ARCHIVE)

[tinkererguy]

AK5370 USB Mic working in Vista 64 bit SP1, just use (Generic USB Audio) driver!

When inserting the USB Mic, and logged in as admin, the wizard came up for new hardware, but driver couldn't be automatically located.  Simply do the following

choose "Browse my computer for driver software"

choose "Let me pick from a list of device drivers on my computer"

choose the default, already highlighted device, which is

Manufacturer: (Generic USB Audio)

Model:  USB Audio Device

Immediately, it then seemed to work great.  It automatically became my default Audio Input device, with no hiss or audio level problems.  Sound quality is far better than laptop built in mic!

This same procedure would likely work for 32 bit Vista with SP1 as well, haven't tested though.

Message Edited by tinkererguy on 08-08-2008 09:17 PM

[Mike_M]

Hi tinker,

Thank you for the helpful post. I appreciate your sharing this information in the forum.

Message Edited by Mike_M on 08-09-2008 06:49 PM

[TigerOmega]

That doesn't work on Vista 32. I plug it in and nothing happens. I mean Nothing. No wizard, no nothing. Mine will work if the moon is in the right phase and i hold my hands up. I never seen a product so intermitent as this usb mic. I am sure this is the last Logitech product I buy. No support whatsoever. I lot of try this and try that but nothing that actually works. How about some working Vista drivers. But that might be asking too much. I mean Logitech already got my money. Worst support system I have ever encountered.

[jakehopewell]

This same trick works flawlessly under Windows 7 x64 after Windows decided to not recognize the mic. Saved a lot of frustration! Thanks!

[ssaidwho]

Thanks worked in Windows 7 64bit for me too - driver in "Sound, video and game controllers"

[piethief100]

Hi

I too am having problems getting the desktop mic to work with Windows 7 x64 Pro. I'm running:

q6700 @ 3.0ghz

8gb ballistix ram

windows 7 pro 64

creative x-fi xtreme audio

ATI HD4890

When I plug in the USB the light works but Windows doesn't even attempt to install the driver software. After going into device manager there is a yellow exclamation mark next to AK5370 indicating that no driver is installed for the device.

I've attempted to follow the workaround instructions but am just getting the message "Windows found driver software for your device but encountered an error while attemting to install it". Just to clarify - because I think there is a gap in the instructions that I am trying to fill incorrectly - here are the steps I went to:

i) in device manager select update driver

ii) browse my computer for driver software

iii) let me pick from a list of device drivers on my computer

iv) select sound, video and game controllers

The problem occurs now when the box show compatible hardware is ticked the only driver that comes up is the usb composite device driver which then gives me the error message I noted above. This seems to be different from other people's steps. Does anyone have any suggestions?

Thanks

[piethief100]

After restarting my computer and trying to update the drivers from the device manager again, instead of being presented with the usb composite device driver as the only compatible hardware, I am instead being offered the USB audio device. This is STILL coming up with the same error message as before, however, so any help getting around this would be appreciated.