04-26-2007 08:05 PM
Desktop #1: Mic picks up lots of static background noise, even when Wav input is muted (and everything else is muted). No other programs were running, computer had just been reset.
Desktop #2: Mic works fine, apart from a little bit of reverb sound.
Laptop: Mic does not pick up (much) background noise, but when I speak into it, the mic is creating some annoying popping/clicking noises. This only happens when I am speaking, not when the room is silent. I tried changing all of the obvious settings, to no avail. Converting the sound byte does not work unless I substantially reduce the quality.
All machines are running XP. I am using the Windows Sound Recorder program. Does anyone have suggestions? Should I try installing some new drivers? If so, what type of drivers? USB?
Any help would be much appreciated. I would much rather fix this problem than have to return the mic and pay a 15% restocking fee.
04-28-2007 10:12 AM
04-28-2007 11:37 PM
I would like you to test your microphone on Windows Sound Recorder on your PC. Let us know the results.
1. Click Start -> Programs -> Accessories -> Entertainment and choose Sound recorder
2. Click record button and speak to see whether the green line moves to indicate the application picks the sound.
3. Click on Stop button and Play to check the sound. Make sure the device is selected
4. Click Edit Then Audio Properties and make sure that the correct device is listed as preferred device for Sound Recording.
04-29-2007 05:43 PM
Mona: I have compiled some files for you to listen to so that you can hopefully better diagnose the problem. Please refer to the following 3 audio recordings I created with the Windows Sound Recorder (reading a section from The Hobbit):
Please refer to the following screen-shot for a visual of my audio settings:
Please note that I am using WinXP and I believe my computer is in good working order (no spyware problems or lack of RAM/HD space), I have tried all 3 USB ports on my laptop, as well as 2 USB2.0 ports in my PCMCIA card, and I have tried varying the volume of the input device. I have tried resetting the computer, and also shutting down all other programs (including background processes) before recording. I tried recording in Safe Mode, but this did not work for some reason (Windows Recorder said that the device was already in use).
This is a very annoying error and I would very much like to fix it, as I do realize that the quality of this mic is very high (when it is functioning correctly). Any advice would be much appreciated!
04-29-2007 07:47 PM
04-29-2007 08:29 PM
05-01-2007 12:27 PM - edited 05-01-2007 12:27 PM
ASUS P5B Deluxe Motherboard
Windows Server 2003 R2 x64
I uninstalled the SoundMAX drivers so it was only the Logitech USB Microphone, and I still get the popping + clicking noise using Windows Sound Recorder.
Message Edited by DaveR on 05-01-200712:27 PM
05-07-2007 01:30 AM
04-18-2008 02:46 PM