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Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: AK5370 popping noises

Hi global,
Yes there needs to be an update of the USB drivers for XP 64, however I doubt that there wil be. MS looked at XP 64 almost as a beta OS.
Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
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jct65251
Posts: 1
Registered: ‎05-22-2008
0

Re: AK5370 popping noises

[ Edited ]
I've tried everything listed so far in this thread and nothing has worked.  The mic has been tested on a Compusa PC and a
friend's laptop and worked perfectly.  On my machine, even with all inputs muted, it has a nasty popping vibrating sound.    My system is: Windows XP 32 bit,  Gigabyte ga-x48-DQ6 motherboard with onboard realtek audio.  I'm using the default usb ports provided with the motherboard.    I even tested it on an older motherboard (ASUS something or another) on the same PC.  Popping noise is still there.  Any help would be appreciated.


Message Edited by jct65251 on 05-22-2008 05:13 PM
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: AK5370 popping noises

Hi jct,
If the mic doesn't work on 2 computers, then I would say it was defective. Please either take it back to the store or call Technical Support for a replacement.
 
Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
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dalem
Posts: 2
Registered: ‎06-12-2010
0

Re: AK5370 popping noises

For whatever it's worth, I have also experienced the problem. After 30 seconds, regardless of what computer I was using (I have three different ones), I would get a popping sound in video. I also tried a Sanson stereo condenser microphone and finally convinced myself that the problem was in the logitech software itself. I cannot begin to describe the steps I took, adequately, to try and alleviate this problem.

I recently purchased a head set microphone (not a usb) and tried it. LO AND BEHOLD, no popping! The bottom line is, I'm absolutely convinced, is the problem is the USB connection, NOT THE LOGITECH SOFTWARE!!!

Dalem

Logi Nu
dalem
Posts: 2
Registered: ‎06-12-2010
0

Re: AK5370 popping noises

[ Edited ]

I need to add more to what I previously said in regard to the USB issue. The USB microphones I've tried, the AK5370, as well as the Samson C01U, work great on other programs in my computer, cakewalk and protools. What I said about the problem not being with the Logitech software, I've had to re-think. There is a problem with the Logitech software, since it seems to have some type of conflict with the USB. The video quality of my orbitsphere AF camera is great, however.

Dalem

bdd
Logi Nu
bdd
Posts: 1
Registered: ‎07-08-2010
0

Re: AK5370 popping noises

Hi, Mona.

 

I have a similar problem

 

USB microphone works fine on XPsp3 with highspeed usb ports.

 

On older XPsp2 laptop ,  and Win2K desktop it works, but interjects loud scratchy noises throughout, even with no voice input.

 

Drivers appear to be similar.

 

I'm testing with the built in Windows Sound Recorder.

 

I'm confused about how a working usb port could be at fault. Is it the timing of the usb interfaces with wave?

 

What drivers control this?

 

Why cant logitech publish drivers so that we are not beholden to MS as we are with other microphone vendors?

 

Thanks. 

 

bdd