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Logi Nu
Ziglabeu
Posts: 3
Registered: ‎07-17-2009
0

Clear chat pro working for 3 days and this morning nothing work...

Vista 64

 

I plugged the USB headset this morning and vista doesnt recognized the driver, now I can't see the device on the sound setup.

 

My headset is broken or what?

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Clear chat pro working for 3 days and this morning nothing work...

[ Edited ]

Hi,

Did you try different USB ports? Can you try a different computer?

 

Message Edited by Mike_M on 07-17-2009 10:55 AM
Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
Ziglabeu
Posts: 3
Registered: ‎07-17-2009
0

Re: Clear chat pro working for 3 days and this morning nothing work...

I've try my Keyboard USB port ( Who I'm sure is working properly ) with the same result.
Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: Clear chat pro working for 3 days and this morning nothing work...

Hi,

You should NEVER use a keyboard ort monitor USB port for an audio device.

Did Windows apply any updates when you started your computer last?

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
Ziglabeu
Posts: 3
Registered: ‎07-17-2009
0

Re: Clear chat pro working for 3 days and this morning nothing work...

Problem solved, I made a exchange with the retailer and the new set is working properly.

 

3 days old stuff that is broken ...  I will give logitech a another chance ...