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DonnaC
Posts: 3
Registered: ‎01-08-2007
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Is Logitech USB Desktop Microphone Compatible with Dragon NaturallySpeaking 9.0 Preferred?

[ Edited ]
I'm unable to successfully install my new Logitech USB Desktop Microphone specifically for use with Dragon NaturallySpeaking 9.0 Preferred (voice recognition software).
 
Can someone please help me resolve this problem?
 
After spending a lot of time and getting nowhere, I'm beginning to think this microphone is just not compatible with the software.
 
Thanks, in advance, to anyone who can jump in and give me a hand.
 
Donna

Message Edited by DonnaC on 01-08-200701:11 AM

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DonnaC
Posts: 3
Registered: ‎01-08-2007

Re: Is Logitech USB Desktop Microphone Compatible with Dragon NaturallySpeaking 9.0 Preferred?

I figured out what was wrong.
 
From the DragonBar, and the Tools menu, I selected Accuracy Menu, then under the section "Improve Your Accoustics," I selected  "Check Your Audio Settings." Then I followed the prompts which took me to the option of selecting the device AK5370 (Logitech USB Desktop Microphone).
 
The microphone works fine now with Dragon NaturallySpeaking 9.0.
 
I hope the above information will be helpful to anyone else who was as frustrated as I was.
 
Donna
Retired Logitech Employee / Moderator (Inactive)
Mona
Posts: 7,693
Registered: ‎05-24-2006
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Re: Is Logitech USB Desktop Microphone Compatible with Dragon NaturallySpeaking 9.0 Preferred?

Thank you for posting this information DonnaC. :smileyhappy:
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MaineGrammy
Posts: 1
Registered: ‎02-12-2009
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MY Logitech Microphone still won't work!

I have it plugged into the correct place in the computer tower. I made sure the little volume setting on the microphone cord is On and the volume is set at maximum.

 

The little microphone icon on the Dragonbar stays gray. I asasume this means the program doesn't recognize the microphone.

 

I tried doing the volume setting thing as-is, and got volume too low. I tried plugging the microphone in one of the places at the back of the computer (always checking for the one with the microphone or headset icon). I tried uninstalling and reinstalling Dragon on this computer. I installed it on another computer. Nothing helps.

 

This is not a USB mike, incidentally; it has the two separate prongs. I've tried plugging in one or both, which doesn't work no matteer where I try it.

 

I have a little USB mike from a different manufacturer. It doesn't work on either computer. No matter what I try, Dragon's microphone icon stays gray and I always get the volume too low error message.

 

Ideas?

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DNADOC
Posts: 1
Registered: ‎05-13-2010
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Re: Is Logitech USB Desktop Microphone Compatible with Dragon NaturallySpeaking 9.0 Preferred?

This seems to be a major issue for Dragon.  I am using 10.1 in a medical setting.  I finally got a headset with two plugs to work as none of three usb headsets would work.  Then I bought the Logitech USB Desktop Microphone and after reading the post went to the Accuracy Setting selected the Logitech mic and passed all the tests with no problem.  When I spoke into the mic the signal was in the green area but, an error message appeared next to the help button.  When I spoke into the mic the normal mode switched to "dictaton not avial able here"  Perhaps I misunderstoo the meaning of that message and kept trying to reinstall the microphone.  Finally I just opened Word and spoke and there it was!... I really enjoy using Dragon but someone at thei  end should write a much better "how too" for the novice.