01-07-2010 08:59 AM
Hi there, I recently got my microphone working (finally!) and now that I go on msn and try use it, no sound comes up. When I go back to my sound options I find that my microphone has been muted, I've ran all setups even the msn audio setup, and still to no avail. I've got three microphones there for some reason, Microphone - High definition audio device, another Microphone - High definition audio divice and Line in - High definition audio device. All three of them reset when I hit the record button on msn. I've got the "Allow programs to take control" box unticked, had it ticked before, but again, to no avail. I had it working earlier on but now its died on me. Help me please, Logitech.
01-08-2010 03:54 PM
Hard to trouble shoot when we don't know the product...
Is this a USB device?
The items you mention are all Sound card options: different ways to configure the sound card mic port.
There should onlly be 1 Hi Def Mic port, unless your sound card has 2?
It looks like you need to re-install the drivers for your sound card. If the sound card came with the computer, then go to Device Manager/Multi Media.../find the sound card and delete it. Then reboot your computer. New Hardware should be found and the drivers installed.