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Logi Apprentice
Another_User
Posts: 222
Registered: ‎01-30-2007
0

USB desktop microphone dont run on windows7

Hi all I have the logitech usb desktop microphone but I cant use them on windows 7 and the support of the website dont have any drivers or other to can use them on windows 7 anyone have the solution or fix of the problem?? THX all :smileyhappy:

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: USB desktop microphone dont run on windows7

Hi,

Windows 7 has all the drivers necessary to run the USB microphone. Please check your installation and try to find another computer to test it on.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
rockzenghao
Posts: 3
Registered: ‎12-03-2009
0

Re: USB desktop microphone dont run on windows7

Hi there, I got some problem as well, still waiting for solution, i just bought this microphone today but cannot use in windows 7 system. the system noticed me cannot find the drive for device. some body can help us?

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: USB desktop microphone dont run on windows7

Hi,

Did you read my reply above your post?

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Apprentice
Another_User
Posts: 222
Registered: ‎01-30-2007
0

Re: USB desktop microphone dont run on windows7

Mike_M I try mi usb desktop microphone on mi windows 7 and in the other 2 (windows 7 of friends) and he need the drive this no need on windows xp but in windows 7 need them you can take me the driver to use them on windows 7??? THX

Logi Nu
jakehopewell
Posts: 2
Registered: ‎12-07-2009
0

Re: USB desktop microphone dont run on windows7

The information in this post might be useful...

 

http://logitech.lithium.com/t5/Microphones/AK5370-USB-Mic-working-in-Vista-64-bit-SP1-just-use-Gener...

 

Just force install the Generic "USB Audio Device" driver. Worked for me!

Logi Nu
rockzenghao
Posts: 3
Registered: ‎12-03-2009
0

Re: USB desktop microphone dont run on windows7

still got problem with mic, somebody help me

Logi Nu
keelielise
Posts: 1
Registered: ‎12-15-2009
0

Re: USB desktop microphone dont run on windows7

I have a Logitech desktop microphone that I've used successfully with Windows XP and Vista. 

 

With Windows 7, when I plug in the microphone, the computer recognizes a new device, and eventually indicates it is installed and ready to use.  However, the green light on the microphone never comes on.  When I record, the laptop microphone is receiving the sound (not the Logitech mic).

 

When I went to the Device Manager, selected the device, and had windows look for updates to the driver software, it indicated the driver software was up-to-date.  (Microphone still didn't work.)

 

Then I followed the advice on this thread (I browsed drivers, selected Generic USB Audio driver, and installed).  This did not work either.  Still no power light.  When the microphone is plugged in, my recording is a flatline.  When I unplug it, the laptop reverts to its internal microphone and I get recording (low sound quality).

 

Logitech, please offer something more than, "It should work."  I've used this microphone for years with no problem.  The microphone is not broken, and the drivers indicate up-to-date.  That does it for the obvious solutions.  Please help ... thanks!

Retired Logitech Employee / Moderator (Inactive)
Mike_M
Posts: 5,162
Registered: ‎03-29-2007
0

Re: USB desktop microphone dont run on windows7

Hi,

Since the mic works in Vista and XP machines, the issue is obviously your installation of Windows 7.

Go to Device Manager, select the mic and delete it. Scan for new hardware and IF the USB drivers supplied by Microsoft were installed properly the mic will be installed.

 

Thank you for your post.

Logitech Customer Support for further assistance.
You can also Email Us


Regards,
Mike
Logi Nu
rockzenghao
Posts: 3
Registered: ‎12-03-2009
0

Re: USB desktop microphone dont run on windows7

Hi mike, the key point was that the mic cannot be recognize  by windows 7 system, and cannot find anything about mic on device manager. only thing i can find is unknow device when i plug in the mic.