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BarryHester
Posts: 1
Registered: ‎10-19-2013

Harmony 650 Favorite Icons

Can't add icons as applictaion keeps crashing

Support Specialist ★★★★
daleLogi
Posts: 5,918
Registered: ‎01-06-2010

Re: Harmony 650 Favorite Icons

Hi BarryHester,

 

Try the following steps and see if they help resolve the issue when adding favorite icons for your Harmony 650:

 

  • Make sure pop-ups aren't blocked in your browser.

  • Log in to your account with a different supported browser (ex. IE, Chrome and Firefox on Windows, and Firefox and Safari on Mac).

  • Uninstall the Logitech Harmony software and Microsoft Silverlight, reboot, and log in to your account on myharmony.com. Then, follow the prompts to download and install the Harmony and Silverlight software.

  • Try using another computer to access your account.
  • Try removing and adding the device with the favorite channels back to your myharmony.com account.

 

 

daleLogi

Support Specialist

 

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