10-20-2013 02:12 PM
Try the following steps and see if they help resolve the issue when adding favorite icons for your Harmony 650:
Make sure pop-ups aren't blocked in your browser.
Log in to your account with a different supported browser (ex. IE, Chrome and Firefox on Windows, and Firefox and Safari on Mac).
Uninstall the Logitech Harmony software and Microsoft Silverlight, reboot, and log in to your account on myharmony.com. Then, follow the prompts to download and install the Harmony and Silverlight software.
If a reply adequately addresses your technical iss