MyHarmony.com

[ram4784]

My new Harmony One remote will not turn on or off my Samsung Sound Bar through "Activities". I have seen posts that suggest increasing or decreasing the "repeat" or increasing or decreasing the "delays". None of these work for me. Does anyone have a solution using specific numbers for "repeats" or "delays"? The remote increases and decreases the volume just fine and will turn it on or off using the "device" option. It just will not turn it on and off through "activities. Any and all help would be appreciated. RAMueller.

[rhachey]

Have you tested the Power commands by putting your Harmony remote in Device mode, selecting your sound bar to see if they work?

[erogue]

Hi

I was going to add to ram4784's issue as I was having the same problem but after some tedious experimentation I found a fix that seems to 'hold'

ram - not sure if you sorted yours but here's what I did ...

I adjusted the delays to ...

Power On 4000 (my HW-D350 does a cute but slow gimmick with its lights for on/off so have given it plenty of time)

Inter-key 100 (default)

Input 1000 (default)

Inter-device 800 (up from 500)

I made sure that the sound bar was powered on "first" for all my activites. Not sure if that was needed in the end but can't see it hurting.

I then went to Learn IR and added some new commands (at the bottom).  I did this rather than learning over the top of the existing commands as I found out before you can't 'go back' so once Power, for example, has been learned you can't reset to "Database" if it didn't help or made it worse.

The commands I added were

PowerRaw

InputRightRaw

InputLeftRaw

Initially you can only teach it a new command in non-Raw mode but once they are added you can click custom (bottom right) and add Raw commands. Hopefully it's obvious which buttons you need to press for these commands!

As far as I can tell, Raw commands mimic whatever button press you do, for as long as you do it.  I figured my sound bar needed "more" of the power signal to respond to.

Once they are learned go into the Settings for the sound bar and do "adjust power settings".  Leave it on one key for on/off and change the dropdown from PowerToggle to the new PowerRaw

Choose Done to get that saved and update the remote.  You should now have on/off working. 

I found the samsung is quite directionally sensitive so make sure the Harmony stays pointing at the bar whilst al the on/off stuff is happening for your setup.

The urge to tilt the Harmony up to see what the screen says is hard to resist I find and I think that messes things up quite often!

---

On a different but related note, teaching it the Input buttons was because I also couldn't get my bar to switch inputs when changing between TV (Digi1) and WDTV (Digi2)

Originally I had it on Mode 1 - one button steps through the inputs (which are Digi1, Digi2 and Analogue on my bar).  It was set to 'not skip unconnected inputs', 'the device remembers what it input it was on' and InputSelectRight was the button to move through the sequence.

I tried having InputRightRaw with Mode 1 but that didn't work, it would go from Digi 1 to Digi 2 but not back to Digi 1.  I would have preferred it to work this way but gave up!

Instead I changed to Mode 2 - one button per input and told Digi 1 it is attached to InputLeftRaw and Digi 2 is on InputRightRaw.

Essentially I have made it so the Input left/right buttons toggle between Digi 1 and Digi 2 which is fine so long as I never want to use Analog and as long as the input on the bar doesn't get out of sync with the remote, mind you the nifty Help feature would sort that I expect.

Hope this helps, made changes today so will come back and leave a further note if they don't keep working.

[erogue]

Ok

Found a problem.

If I do "All Off" on the remote and then come back to it later and choose Watch TV then it sends an input change signal to the sound bar.  As my input changes are actually up/down instructions the sound bar moves its input. 

Depending on what it was on when it was switched off the resulting shift will leave it wrong most of the time.

Back to the drawing board on that bit.  Still on/off is now working!

Will have to go back to mode 1 I guess.

[ram4784]

I finally figured it out and it's working great so far!

I reset all delay settings to factory default.

I set "repeat" to 4 and it started working perfectly. Turns on with each activity and turns off on all "off". Volume works. Mute works. Try it, you'll like it. I hope.

RMueller

[erogue]

Ok, thanks.

My on/off *seems* ok with the learned Raw so far but switching inputs is a different matter.

Does your sound bar have multipe inputs with an up/down button to step through them?  If so have you got the Harmony switching between them?

Thanks

Simon

[dabby]

I can't find a place to change the "repeat"

[rhachey]

Devices, Your Device, Troubleshoot, Device responds too much or only occasionally, will take you to the repeat setting in Harmony 7.7 software.  If you are using MyHarmony.com, then there is no way for you to set the repeats, it has to be done by Harmony support.

[levitynyc]

Samsung e350 soundbar here.  Same issue with the remote not turning the soundbar off or on unless you play around with "help" repeatedly.

Setting the repeat to 4 worked like a charm.

All works perfectly now.

Thank you your help.