Reply
Logi Browser
elgian8
Posts: 6
Registered: ‎01-29-2012
0
Accepted Solution

Help: I can't connect to the music library

Hello,

I have windows 7, the squeezebox controller and the receiver.

The server is the latesr 7.7.1

Although i see in the controller's screen, the receiver's name and the name of the music library it refuses to connect them

The same happend when i try to log in to my squuezebox account from the controller.
From pc i log in with no problem

The firewall is off i fomated the pc i have no antivirus, i reset everything and started the all process many many times
The receiver stucked on blue

Any suggestions?
Logi Guru II
squeezeit
Posts: 2,546
Registered: ‎09-30-2010

Re: Help: I can't connect to the music library

Right click the little LMS icon in your system tray, go to Control Panel > Diagnostics, what is reported for ALL pings, ports, IP's?

 

What happens when you select My Music on the Controller? 

Logi Browser
elgian8
Posts: 6
Registered: ‎01-29-2012
0

Re: Help: I can't connect to the music library

Ping Port = ok

 

When i try to connect to the music library from controller it says no server connection and contact with support team and try again (something like that im not in front in the system right now sorry about that) i will be tomorrow

 

What do you think?

 

Logi Browser
elgian8
Posts: 6
Registered: ‎01-29-2012
0

Re: Help: I can't connect to the music library

Yes all the ports for Logitech Media Server and for mysqueezebox.com are ok

Logi Browser
elgian8
Posts: 6
Registered: ‎01-29-2012
0

Re: Help: I can't connect to the music library

That's the message:

We couldn't connect to ''Test Music''.Make sure your computer is turned on and connected to your local network,and that SBS is currently running

.

Retired Logitech Employee / Moderator (Inactive)
Kiruban
Posts: 820
Registered: ‎04-13-2010
0

Re: Help: I can't connect to the music library

Dear elgian8,

 

 While you get assistance on the forum from the peers, I would like to take a look into something.

 

 Please check your PM.

 

 Regards.

Regards,

Kiruban
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Browser
elgian8
Posts: 6
Registered: ‎01-29-2012
0

Re: Help: I can't connect to the music library

I Found the solution

 

I had to reset the router

 

Now everything works exept that when i rescan the hard disk to find my music it doesnt find anything

Retired Logitech Employee / Moderator (Inactive)
Kiruban
Posts: 820
Registered: ‎04-13-2010
0

Re: Help: I can't connect to the music library

Hello elgian8,

 

 Try Re-starting the Computer. If that solves it then so be it.  If that does not,

 

 Do you happen to have any anti virus softwares on your computer? If you do, can I get you to disable them and also just to be on the safe side, disable your Windows firewall's as well.

 

 Once you do that, see if you can perform the following on the Server :

 

 1, Click on Status and Stop the Server

 2, Click on Advanced Tab and ensure that you clear the cache and also clear the pref files

 3, Restart the Server

 4, Make sure the Music folder path is mapped properly

 5, Beside Music Scan details, click on Clear Library and Rescan Everything

 

 Let us know how it goes.

Regards,

Kiruban
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Browser
elgian8
Posts: 6
Registered: ‎01-29-2012

Re: Help: I can't connect to the music library

 I delete the cache and everything is ok

 

C:\ ProgramData\SqueezeCenter\Cache

Retired Logitech Employee / Moderator (Inactive)
Kiruban
Posts: 820
Registered: ‎04-13-2010
0

Re: Help: I can't connect to the music library

Dear elgian8,

 

 Glad to hear that you are back up and running.

 

 Regards

Regards,

Kiruban
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.