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OppfinnarJocke
Posts: 10
Registered: ‎09-21-2010
0

MySB.com in Europe down?

Since 20:30 GMT+1 it seems to be down all over (Northern) Europe.. Please get it up again.

We are all here: http://forums.slimdevices.com/showthread.php?t=93914

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: MySB.com in Europe down?

[ Edited ]

Hello OppfinnarJocke,

 

See Andy's post below.

--------------------------------------
Cat
Logitech Support Specialist

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fmtv
Posts: 11
Registered: ‎11-24-2011
0

Re: MySB.com in Europe down?

Well thank you,

After 5pm it would be better to just solve the issues s nobody picks up phones and most of us getting home.

What's so difficult? Some servers with a database and obviously not redundant? Let's get real, you built a line of products around it, get paid by the apps and the users and then you are not able to keep it alive? Get real! What happened to the 99.9% uptime promise you get everywhere.

 

After the outage of Spotify and now Logitech it makes it clear that the current technique does not garantuee what it tells yuo.

BAD JOB!

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OppfinnarJocke
Posts: 10
Registered: ‎09-21-2010
0

Re: MySB.com in Europe down?

Yeah, thanks, fantastic support... The page you linked to say 

 

Monday to Friday

  • 9:00 - 18:00 (CET)

And what time do we have now... let's see... Oops, it's 21:30, who's going to answer?

 

We are a whole bunch of people from all over Europe gathered here: http://forums.slimdevices.com/showthread.php?t=93914 that all have the same problem. Just check your servers and you'll see, and please stop insulting us with stupid requests to phone off business hours!

 

Thank you.

Logi Team
Andy Grundman
Posts: 9
Registered: ‎10-11-2010
0

Re: MySB.com in Europe down?

Hi guys, we're working on it. There is nothing support can do to help, so don't waste your time or theirs with calling. :smileyhappy: Follow the SD forum thread for more info.
--
Andy Grundman
Senior Software Engineer, Squeezebox Team
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MagicRobot
Posts: 1
Registered: ‎03-01-2012
0

Re: MySB.com in Europe down?

It seems to be happening more and more - completely stuffed. no access. No Spotify on my radio - again. Support before 6 only.

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JezzerPezzer
Posts: 2
Registered: ‎03-01-2012
0

Re: MySB.com in Europe down?

Is mysqueezebox.com still down?

 

I can't seem to access it... I'm getting a 'Bad Gateway' message!!!

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: MySB.com in Europe down?

Hello JezzerPezzer,

 

See the following thread for more information as indicated by Andy: http://forums.slimdevices.com/showthread.php?t=93914

--------------------------------------
Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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JezzerPezzer
Posts: 2
Registered: ‎03-01-2012
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Re: MySB.com in Europe down?

Thanks Cat.