02-26-2012 02:00 PM
Solved! Go to Solution.
02-27-2012 10:12 AM
Yes, I'm having similar issues with both Pandora & Slacker (free accounts), on both a Squeezebox Boom and a Squeezebox Radio. Both seem to hang at the end of a song every 10-30 minutes or so. I can't use the skip or pause/play buttons to fix it, I have to temporarily change to another station, then back. Just now I got an error like "Slacker timed out waiting for data" on my Boom. It seems like this has been happening for the last week or two.
02-27-2012 11:30 AM
We have had reports of this with Pandora and a different error with Sirius, but we have not had any reports with Slacker. It is best to remove your account then remove the apps and reinstall them. If that does not work please contact your region's customer care center so that they can look into this more.
1. Go to www.mysqueezebox.com and login
2. Go to My Apps
3. Click on (App name)
4. Remove your (App Name) account (should look like a big red circle with a white line in the middle)
5. Uninstall the App
Now go to your player
1. Go to the home menu
2. Go to App Gallery
3. Go to (App name)
4. Uninstall App (just like installing the App)
5. Reinstall the App and see if it is working as it should.
Logitech Support Specialist
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02-27-2012 04:35 PM
02-27-2012 04:43 PM
02-27-2012 08:00 PM
Thanks for the suggestion, although from seeing the responses from others who tried this and it didn't solve anything, and because the problem is appearing with two different services/apps (Slacker & Pandora) on two different Squeezebox devices (Boom & Radio), I'm guessing that the problem is more centralized. I'm not saying I won't try it (if the problem continues--happened again today with Pandora), but I may call tech support first :-) (who will probably tell me to try the same thing).
...Chuck (computer & network tech support guy off & on since 1984)
02-28-2012 04:36 AM
I'm having the same problem with my squeezebox radio and Pandora. Two of my friends are having the same problem with their radios and Pandora. I tried Cat's fix and it did not solve the problem. For all 3 of us, it started around 2/22/2012 after months of having no issues. I'm able to play Pandora premium on my iPhone and PC with no problem. On my squeezebox radio, Pandora freezes repeatedly after some random number of minutes of play. Here's the data.
Squeeze version 7.7.1-r9557
Fios internet connection (my two friends have Comcast).
We need some help!