MySqueezebox.com & Squeezebox Server

[jerrieelyse]

I agree, the problem with Pandora freezing up seem to be more frequent during the daytime hours.

[jerrieelyse]

Also, I am having the Pandora freezes on all of the following devices: Squeezebox Duet, Squeezebox Radio and Squeezebox Touch so this is not just a Squeezebox Touch/Pandora issue. The interruptions began around Feb 23rd.

[CatLogitech]

Hello jerrieelyse,

Thank you for the feedback. We have let the engineers know already it is with all devices.

[smithc]

Hi Trevor,

I'm having essentially the same symptoms with both Pandora & Slacker.  Stops playing at end of song.  Have to change stations to something different, then return to the original to get it to restart.  On my Boom I'll see something like "Slacker timed out waiting for data."  If it's Pandora the screen will say "PANDORA_".

[Ikabob]

Trevor and Cat,
I am having a serious issue with my Slacker Plus paid service. It is similar to the Pandira problem. The playlist custom music will play for approximately 45 minutes or less and then just stop. There is no message and it visually appears that the music is playing in that the time clock seconds on ipeng progress but the progress line does not move and there is no music. I have reported this to a technician at Slacker.com and he reported back that it is NOT an issue on their end and he recommended that Logitech be notified of this issue implying that it is a Logitech issue.

It is definitely an annoying problem in that I must regularly and frequently re-start my Slacker playlist. It's has been an issue for me for about 3 weeks or less and it happens with Pandora although I do not have a paid subscription to Pandora.

Do you foresee this being fixed soon?

[CatLogitech]

Hello lkabob,

As with Pandora we do not have a timeline when this will be fixed. We have started to see more reports of Slacker, so we have updated our Product Specialist with the information you provided.

[vhiner]

Cat and Tevor, I received an email from Pandora indicating that they ate beginning tests on this issue and that they would be sending signals to my "box" and to keep it on. When Pandora freezes, which it is now doing every half hour or so, can the touch still receive signals, messages and firmware updates? I mention this because I suspect a firmware update of some kind may end up being the solution to this issue. Thanks for your help.

[CatLogitech]

Hello vhiner,

The signal actually comes through our website mysqueezebox.com then goes to your box though once the engineers get this fixed with Pandora's engineers it will just start working as it should with no changes made by you.

[vhiner]

Here's something I want to make sure the engineers understand; when a station on Pandora freezes, you cannot simply back out and then return immediately to that station. For whatever reason, you must go to another station and stay there for a good hour or so before you can go back and listen to your originally selected station. So, it's not a mere inconvenience if you want to listen to a particular style of music for more than 30 minutes. If it were merely a matter of occasional pauses in the stream, suppose I could learn to live with it. I just listened to my Bon Iver station for 20 minutes and now I can't access it....for how long I do not know.

[CatLogitech]

Hello vhiner,

We have passed everything on as Pandora is acting differently for everyone.