MySqueezebox.com & Squeezebox Server

[pufnstuf]

hi

I just purchased a used SB Classic and I can't register it to my existing mysqueezebox account with my other devices.

Any suggestions on how I can acheive this? There is no "reset" button on the old SB Classics.

Thank you!

[squeezeit · Accepted solution]

You must contact support or the previous owner.  One or the other must delete it from it's current MySB account before you can register it to your account.  If using support they will need the player make, model, MAC address, your login info, current previous owner email (if known, it's in the Settings > Information menu's).

[pufnstuf]

Thank you I have sent off a Support Ticket. 

[Vagrahb]

How long does it take for the support team to get back regarding the registration ? I have a support ticket for almost 2 weeks now regarding the same issue and no resolution yet ;(

[pufnstuf]

Hi

I got a reply back from Logitech Tech support within 1-2 days. It was pretty quick. 

2 weeks seems like a long time....

[squeezeit]

Call support.  Check your email spam filter?