12-28-2008 08:00 PM - edited 12-28-2008 08:02 PM
I've had this joystick for some time, it works on the laptop running Vista Home Premium. However, when I try to install the joystick on my desktop running Vista Ultimate, I get the message that Vista is unable to identify the device, search with Logitech install software fails to locate any device and in hardware manager the device shows as an Unknown USB Device.
Has anyone experienced anything similar to this and managed to get it resolved? I've just purchased Microsft Flight Simulator X Deluxe and really would like this joystick to work on the desktop.
I've even re-installed my desktop and the joystick was the first thing I attempted to install, still I get the above.
01-03-2009 05:00 PM - edited 01-03-2009 05:01 PM
I just bought this joystick and I can't get it to work in Vista Home Premium (64 bit)
When I run the Logitech Gaming Software program, I get to "Detection" and "Found new hardware" pops up... then I get this error:
Back in the software under"Calibration" below "Ligitech Gaming Software setup wizard has found the followinggame controllers" ... there are none listed.
01-04-2009 03:19 AM - edited 01-04-2009 03:20 AM
You tried the updated software from Logitech downloads for that joystick?
Mine works fine on the laptop using the latest software running Vista Home Premium. Why wont it work on the desktop though.....grrrr
01-04-2009 04:31 AM
Have you tried plugging it into a different USB port?
I have found that sometimes, if I remove a device from its USB port, and plug it back into a different port, Vista ceases to recognise the device, and drivers have to be reinstalled.
However, if I plug it back into the same USB port, it works.
Not owning the joystick, this is a bit of guess work. But have you tried downloading both the 'Logitech Gaming Software' and 'WingMan Clear Calibration Utility' from the logitech downloads section?
01-04-2009 05:06 AM
01-06-2009 03:28 AM
My setup is similar, except that I also have a G25 that I always install first. Just make sure you install the Profiller software and get up to the point where it says 'connect your device now' before plugging it in.
01-18-2009 04:57 PM - edited 01-19-2009 05:24 AM
I seem to be having an identical problem with my Extreme 3D Pro, except I'm using XP Home.
I had no problems on my older XP machine (which is now upstairs) but when I tried on my new machine, it was not recognising the joystick. Of pertainent information is that my newer machine had Vista installed on it; incorrectly - I had specifically ordered XP and sent it back to get the right OS installed. I tried it on the machine upstairs and it seemed to connect fine. At the time (this being about 18 months of so ago) I contacted the computer people (I was having the same issue with my Packard Bell Diamond 1200 scanner). I went through all the procedures he said (faffing around with the USB hud drivers and whatnot) to no avail. I muttered something rude under my breath and then gave up, seeing as his last advise was to re-install XP. Something, given the sheer volume of data we have on my machine, I was not prepared to do for the sake of a couple of games.
And so it was, until this morning, when the mystery deepened. Bidden by a dream, if you can believe it, I plugged the joystick back in (reasoning maybe the numerous updates between then and now might have done something. And to my utter shock, XP recognised the joystick instantly. So, I installed Ultimate Alliance and played for a good couple of hours - only having one odd moment when it said the device wasn't connected. I pulled the USB out, blew it, and stuck it back and all was well.
Great until I had to go out, and when I got back found to my great irritation, my Dad had unplugged the **bleep** thing for his iPod. Not like there were TWO freaking empty USB ports on the front ALONE he could have used or anything (he also managed to take out and leave out of their boxes BOTH of the DVDs in the two drives. Sigh). And now the bloody joystick is back to not being recognised.
I'm totally stumped. I haven't, it being late here, been able to check it works still upstairs, as that computer is in my sister's room. But, if I suspect is the case, it will probably work fine. I find it hard to believe that it's soley the result of a fauty joystick (because then why would it suddenly start working again for no reason after months of lying fallow).
My highly uneducated guess is that there might be some sort of cache - in the joystick itself maybe (I don't know) or in XP - possibly even a remnant of Vista (*spits*) - that's causing the problem. Any thoughts?
It's immensely frustrating.
Edit: Stranger and stranger. I've tried pulling it out and in several times, and, after reinstalling the latest software again, it recognised the joystick for about ten seconds again.
*Some faffing later*
Okay, I finally got it to relyably show up for several seconds before cutting out (by unistalling it in device manager and plugging it back in). It shows up for a few seconds, then switches to say there is a problem with the hardware. Notably, now I can actually find the bugger in Deivce Manager, it's now saying it has a Code 10 error and the device cannot start. Oddly, I can only get it to recognise on one of the USB ports.
02-19-2009 10:22 AM
IMHO, I think the problems you are experiencing may be related to your USB chipset... The reason it works on the laptops is there is enough power going to each to support the device and allow for it to communicate properly. I've read about some issues being found on some Desktop motherboards not providing enough power to the USB ports.
I'm currently having this issue and not sure I want to try and troubleshoot it. I think I'll just return the thing, I can't fly anyway
I have read though, if you're willing, that a powered USB hub will do the trick.
Cheers.. and good luck!