Reply
Logi Nu
niklai
Posts: 1
Registered: ‎08-17-2009
0

G25 - Rattling noise inside wheel

Hi,

 

I have my G25 wheel since 4 months and it's working very well.  However, today when I took off the wheel from my desk to put it in its storage box, I heard a sound coming from the wheel compartment (like a loose screw or a loose spring...). There's definitely a moving component in there and it obviously should not be loose.  For now, the wheel still works fine.  But I fear that this can cause a bigger problem in the future (like getting stuck in a motor or an other component getting loose because of that).

 

I imagine that if I open the wheel the warranty will be void.  So what can I do, send it to Logitech for repairment right now, or wait to see if the wheel stop working well and then send it for repair?

 

By the way, I bought the wheel at Future Shop in Canada.  How does the product replacement/repair work? Do I need to ship the product to Logitech or do I deal with Future Shop?

 

Thanks.

Logi Apprentice
NeoTheUser
Posts: 113
Registered: ‎08-19-2009
0

Re: G25 - Rattling noise inside wheel

[ Edited ]
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3219...
As far as the rattling, I have no idea. Please do NOT open up the G25 :smileyhappy:
I recommend not going through Future Shop and consulting Logitech directly about sending the wheel back. Usually the one directly from the manufacterer is your best bet!
Message Edited by NeoTheUser on 08-19-2009 05:21 PM
All the best!

-Neo_The_User