08-17-2009 02:02 PM
I have my G25 wheel since 4 months and it's working very well. However, today when I took off the wheel from my desk to put it in its storage box, I heard a sound coming from the wheel compartment (like a loose screw or a loose spring...). There's definitely a moving component in there and it obviously should not be loose. For now, the wheel still works fine. But I fear that this can cause a bigger problem in the future (like getting stuck in a motor or an other component getting loose because of that).
I imagine that if I open the wheel the warranty will be void. So what can I do, send it to Logitech for repairment right now, or wait to see if the wheel stop working well and then send it for repair?
By the way, I bought the wheel at Future Shop in Canada. How does the product replacement/repair work? Do I need to ship the product to Logitech or do I deal with Future Shop?
08-19-2009 03:42 PM - edited 08-19-2009 05:21 PM