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Logi Nu
Ace0751
Posts: 2
Registered: ‎03-28-2012
0

G25 and profiler problem

I never had this problem before until now.  I have windows 7 x64 and since moving to an SSD this problem now comes up.  When I go to install the profiler 5.10 it installs fine but when it goes to load it will not recognize the wheel and gives me the error message saying unable to detect gaming devices.  Since the profiler does not work all of the racing game comtrols are messed up.  Could anyone help out with this problem and I did contact logitech to just have to wait see if they respond.

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: G25 and profiler problem

Hello Ace0751,

 

Have you tried running the Logitech Gaming Software as administrator?

http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrat...

 

Best Regards,

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Logi Nu
Ace0751
Posts: 2
Registered: ‎03-28-2012
0

Re: G25 and profiler problem

Tech support got back to me and we resolved the problem.  I tried to backup the file onto a backup disk and I guess it did not transfer fully so I redownloaded the software and now it works fine.  Thanks for the help.

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: G25 and profiler problem

Hello Ace0751,

 

Thanks for the update. Happy to hear you are up an running again!

 

Best Regards,

Knowledgebase | Downloads + Get Parts | Contact Support | Manuals | Warranty | Rebate
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.