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Nate588
Posts: 5
Registered: ‎01-08-2012
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G35 Headset Sound Issue

[ Edited ]

I recently purchased a Logitech G35 gaming headset and I'm happy with it except for one thing. When I play my video games, like Battlefield: Bad Company 2 and Battlefield 3, and turn on the surround sound, I hear most of the sound coming out of the right side. I went to the game's options/settings and changed my speaker system to the headphones option. Even by doing this, most of the sound seemed to be coming out from the right side. When I turned surround sound off, the sound was balanced on both sides. I may of found a temporary solution for Battlefield 3 by turning on the enhanced stereo mode but not all games have that option, such as Battlefield: Bad Company 2. Is it normal for the right side to be louder than the left side in these games? Thanks for responding.

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Meltech
Posts: 816
Registered: ‎01-11-2010
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Re: G35 Headset Sound Issue

Hello Nate588,

 

Does the problem occur when listening to music or watching movies? or only when playing games?

 

 

Kind Regards,

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Nate588
Posts: 5
Registered: ‎01-08-2012
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Re: G35 Headset Sound Issue

It seems like it occurs when I'm playing video games.

Retired Logitech Employee / Moderator (Inactive)
Meltech
Posts: 816
Registered: ‎01-11-2010
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Re: G35 Headset Sound Issue

Hello Nate588,

 

Do you have the latest software installed the Logitech Gaming Software 8.20? If not you can download it from here:

 

32 Bit

64 Bit

 

 

Kind Regards,

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Nate588
Posts: 5
Registered: ‎01-08-2012
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Re: G35 Headset Sound Issue

Yes, I do have the latest software installed.

Retired Logitech Employee / Moderator (Inactive)
Meltech
Posts: 816
Registered: ‎01-11-2010
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Re: G35 Headset Sound Issue

Hello Nate588,

 

If you turn the surround sound off and then back on do you still have the same issue?

 

 

Kind Regards,

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CharlesB
Posts: 4,196
Registered: ‎07-06-2006
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Re: G35 Headset Sound Issue

When I play BF3, if I have it in Stereo mode (switch up), then it's right-dominated in BF3. If I have it in surround mode (switch down, towards the Dolby icon), then it sounds balanced.

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Nate588
Posts: 5
Registered: ‎01-08-2012
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Re: G35 Headset Sound Issue

This is the same thing that is happening to me in BF3 and Battlefield: Bad Company 2. It is right-dominated. Should I play BF3 with the switch up or down? When the switch is up, it is right-dominated.

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Nate588
Posts: 5
Registered: ‎01-08-2012
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Re: G35 Headset Sound Issue

[ Edited ]

Actually my bad, when I turn stereo mode on, it is right-dominated. It sounds fine on surround sound mode. Is there a way to fix the right-dominated issue for stereo mode? Otherwise, surround sound is fine.

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lainbh
Posts: 1
Registered: ‎01-14-2012
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Re: G35 Headset Sound Issue

Same problem in World of Warcraft.

All sounds (and music) right-oriented when run game.

Some options in Logitech Gaming Software: 10 for all in Surround Mode and 11 for Left phone. In this case sounds more balanced. But when all for 11 Left phone less volume.