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Logi Nu
-Wolfie-
Posts: 2
Registered: ‎08-11-2012
0
Accepted Solution

Issue with custom profile (logitech dual action + LGS 5.10.127)

For certain parts of a game (Toontown), I use the Dual Action controller for interaction.  I have successfully set the buttons and X/Y axis of both joysticks and used them.  Recently though, despite doing reboots and uninstalling/reinstalling the LGS, it simply refuses to interact with the game unless I enable the persistent profile option.  I've also tried unplugging and replugging the gamepad to see if any of that would work.  Usually any time that I have anything like this happen, I would have gotten it working by now by doing any number of the things I've already tried.  Either by exiting and restarting the profiler or unplugging/replugging the gamepad, but nothing more than that.

 

Is there any way to do a 100% uninstall the LGS so I can attempt a pure/fresh install?  I mean some way to remove entries from the registry and any extra files from the hard drive.  Or any ideas on what else I can try?

Support Specialist ★★★
daleLogi
Posts: 3,188
Registered: ‎01-06-2010
0

Re: Issue with custom profile (logitech dual action + LGS 5.10.127)

[ Edited ]

Hello -Wolfie-

 

  • Make sure you have the correct .exe file selected for the profile, first run the game then open the Task Manager while the game is running in the background

 

    • In Task Manager, right-click the game you want to associate your profile with and select "Go To Process.

Select Go To Process

 

  • In the next window, right-click the highlighted .exe file and select "Open File Location."

Open File Location

 

  • A Windows Explorer window will appear that shows the .exe of the game.

Display exe name

 

  • To find the directory of the game, click once in the file address bar at the top of the window. Windows will display the current directory.

    Address bar directory location

     

  • Return to your Logitech Profiler window and browse to that directory, select the game .exe and click OK.

     

    daleLogi

    Support Specialist

          
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Logi Nu
-Wolfie-
Posts: 2
Registered: ‎08-11-2012
0

Re: Issue with custom profile (logitech dual action + LGS 5.10.127)

[ Edited ]

OOF. As soon as I saw the thing about the path, I remembered that I was using the 'true' path to the install of the game instead of the linked path. (It's installed to C:\Program Files (x86)\ but the true location is on U: not C:, it hard links from C: to U: and sooo...) So when I went along the installed path instead of the real location, it started working again. Thanks!