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Logi Nu
Bobo1982
Posts: 2
Registered: ‎04-22-2012
0

Problem with Gaming Software 8.12/8.20

[ Edited ]

Hey Guys,

 

i have a problem with my gaming software. if its started it will appear like shown in the screenshot below....

 

what can i do to get this fixed??? cause i cant work with it in this way

 

i am using Vista 64 bit

 

[IMG]http://i42.tinypic.com/2jie6c.jpg[/IMG]

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Problem with Gaming Software 8.12/8.20

Hello Bobo1982,

 

You could try changing your desktop resolution. If the issue persists, please remove the software and and reinstall while in clean boot.

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/228/~/booting-clean-in-windows-7,-vista,...

 

Best Regards,

 

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Logi Nu
Bobo1982
Posts: 2
Registered: ‎04-22-2012
0

Re: Problem with Gaming Software 8.12/8.20

[ Edited ]

Hello there,

 

i have tried several things now, including reinstallation of the latest software/drivers. the only thing worked for me, is switching the color from 32bit to 16 bit mode, but this isnt an acceptable solution. So i am asking for new ideas to get this bug fixed.

 

thx and best regards

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Problem with Gaming Software 8.12/8.20

Hello Bobo1982,

 

Have you tried turning off enhanced graphics in the Logitech Gaming Software? Under the General tab, at the bottom under Graphics, there is a setting "Enable Enhanced Graphics". If the issue persists, please contact Logitech Customer Care for your region.

 

Best Regards,

Knowledgebase | Downloads + Get Parts | Contact Support | Manuals | Warranty | Rebate
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.