05-02-2012 04:48 PM - edited 05-05-2012 11:46 PM
This version is so broken it's not even funny...
I'm using a G13 and a G930 and just installed v8.20.74 of the gaming software and now the G13 is no longer seen as a sideshow device, (that may be intentional with all the complaints I've seen I don't know) any time I reboot my G930 headset no longer shows up in the gaming software and I have to unplug and re-plug it in to get it to show up. It works even though it's not there but if I want to change anything or check the battery...
Every time I boot up now the G13 is putting the saved profiles on to the computer, even though they are already there. I've noticed it transferring the profiles randomly after some minutes of the computer running as well. (after it's already moved them to the PC once already on boot up)
The G buttons on the G930 no longer work properly. I have two set up for play/pause and next track and unless I manually start windows media player and then manually click play the buttons do nothing. If I manually start the track playing like I just mentioned THEN the buttons work but not before even if the media player has focus. The third button is set up to answer a skype call and that is hit or miss...sometimes it works and others it does nothing and I see no pattern to it at all.
Now today I'm having issues where the bluetooth randomly cuts in and out on the headset as well. Most of the time it goes off and on so fast I can't even see the light on the receiver blink but sometimes it's out for a few seconds. The only other bluetooth devices I have are my logitech K350/M570 wireless KB/TB combo which run on a logitech unifying receiver and I've NEVER had problems with the two previous to installing the new version of the software.
I've already tried unplugging the headset and reinstalling the gaming software and that did nothing to solve any of the issues.
I'm running Windows 7 Bit on a Dell i7 930 GHz with 8GB of DDR3 and dual 500GB hard drives.
05-02-2012 07:54 PM - edited 05-02-2012 07:55 PM
Contacted support since after uninstalling and installing the old versions of the gaming software and the headset drivers the cycling on and off problem persists. It even turns the headset on if I have shut it off via the power button and I've tried resetting both the receiver and the headset itself.
Anyone else experienced this?
I'm getting kind of pissed since this is the SECOND G930, my original one had to be replaced under warranty because the left side stopped working. I've been a Logitech product user since 1990 and have owned 8 or 9 of their products and as a computer tech have recommended them to a LOT of people..I'm starting to rethink my position.