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Stinger_123
Posts: 6
Registered: ‎04-18-2011
0

Re: Wireless Gamepad F710 losing connection

[ Edited ]

I would appreciate if one of the logitech support guys could give any further information according that sticky piece of metal inside the controller (mentioned by MarkusT some posts above). Did it really fixed the problem or is it just better? Do you still lose your connection from time to time? Will I loose my warranty if I remove this piece of metal - even if I could replace it?

 

Greetz Stinger

 

just edited that this post relies to MarkusT´s post

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MarkusT
Posts: 2
Registered: ‎04-22-2011
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Re: Wireless Gamepad F710 losing connection

Actually it never entirely lost connection, but if there was like my table between the receiver and controller, connection started to lag badly. Now it works like dream.

 

Not sure about the warranty, didn't see anything that would prove it has been opened.

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Stinger_123
Posts: 6
Registered: ‎04-18-2011
0

Re: Wireless Gamepad F710 losing connection

[ Edited ]

Hi everyone,

I removed the metal piece from one of my two controllers yesterday and tested it for about 4 hours. The other thing I tried was plugging the other controllers nanoreciever into one of my standard USB Ports on the backside of my PC (of course with extension). The other still was inside one of the top - USB ports - what is more a USB hub than a std. Port. The result was that the controller plugged to the backport (which could mayby offer more power to the reciever) had less troubles than the other controller in which I removed the metalpiece. Sofar for me the metalpiece did not fixed the problem but the portchange seems to make it at least a little bit better. Next thing I try today is what will happen if I remove the metal and connect it to a "fullpower" usb port. If the problem still exists i will try to enlarge the antenna inside the controller or to change the material a bit...we will see...

 

sofar

Greetings Stinger 

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NoPerv
Posts: 7
Registered: ‎05-16-2011
0

Re: Wireless Gamepad F710 losing connection

[ Edited ]

Hi

 

Today light bulb burned out and fuse went out (nothing special).

Also i measured one of the researchable AA battery power with voltmeter (that was in gamepad).

Is this any relevant or not i don't know.

 

After i inserted battery back in gamepad F710, led plinks 10 times and goes out and turns off gamepad all controls.

There is no connection with nano receiver.

 

No d or x mode helps.

No F710Connection utility and steps helps.

 

Gamepad tested on 2 computers, on both it doesnt work now.

 

Reinstalling software doesn't help.

 

Batteries out for 2 min, switching x d modes pressing buttons, batteries back on,

no help.

 

My nano receiver of logitech mouse still works.

 

Other batteries, no help.

 

Batteries are good new full and fresh, connection is good in metal connectors,

vibration works untill gamepad turns it off after no connection with nano reciver.

2450 mAh, they last 1-1,5 months and i charge 24 hours,

 

Tested different USB slots, no help.

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mohdsalih
Posts: 5
Registered: ‎04-21-2010
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Re: Wireless Gamepad F710 losing connection

[ Edited ]

Me and my brother have the same problem with our 2 F710s

So after 7 months from the first complain. And 1000s of suffering customers.

Logitech decided to ignore their customers and CONTINUE to sell this defective product.
Logitech was my favorite company but not any more.
I hate companies that have no respect to the customers.

Well, I'm going to return mines and get a microsoft gamepad.

How do you like that Logitech?


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DragonFist
Posts: 6
Registered: ‎07-06-2011
0

Re: Wireless Gamepad F710 losing connection

[ Edited ]

I think the cause of this is that the Gamepad can fall asleep while in use. I noticed that only certain buttons will wake up the gamepad, so the gamepad may stop working if you're using only the triggers and the analog sticks.

 

I remaped my controls, and it works as advertised.  No conection dropouts, input lag, or interrference.

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soniality
Posts: 1
Registered: ‎07-19-2011
0

Re: Wireless Gamepad F710 losing connection

hello,

 

i own a F710 too, i'm having a very bad experience on it. it lost connection 2-4 times every hour. i'm playing dirt 3 and my car never turn when it comes to a corner..

for PES2011, my player keep going the last direction button i pressed before it lost connection  with my pc :smileysad:

i already tried on another PC and used extension and place my nanoreciever under my LCD monitor and infront my keyboard.

do i have to stay any closer?? or i have to hold the nanoreciever and my gamepad at the same time?

 

please advice.

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Stinger_123
Posts: 6
Registered: ‎04-18-2011
0

Re: Wireless Gamepad F710 losing connection

Hey everyone,

after months i´d like to give you a feedback about the stuff i´ve tried. The problem was not solved by removing the piece of metal from the inside - it doesnt change anything...seems a little bit strange because normally developers apply those pieces to intense the wireless connectivity in a certain direction. This could effect you if u sit or hold your pad pretty outside of the designated angle but i did not realised a positive effect, sofar it seems like i hold it the "correct" way. Second point was to stick the nanoreciever to a "fullpower" usb port...well my pc doesnt seem to have any lowpower ports...so no effect at all. I realised that the problem seems to occure more often if 2 nano recievers and 2 gamepads were connected. Mayby they dont use channel hopping at all and send on the same frequency - but that would be pretty poor...In addition I dont get the point why those gamepads are described as having a ~125mA powerdain. The PS3 controllers ends up with ~35mA. (I did not tested any of them - thats what their specifications are about) and they dont do less work than the logitech one. Same range, same frequency, rumble and buttons...how does the logitech one waste so much energy? I could imagine that those two rumble engines drain a lot of power but if I am rigth the printed drain is not the maximum but the average.

I dont get the point why nobody likes to answer us. The last thing I read was something like: " we never experienced the described problem" - well then just switch on two or three or four of them the same time. I bet you will see what we are talking about. 

 

have a nice day... 

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Wireless Gamepad F710 losing connection

Hello

 

 If your Wireless Gamepad F710 is losing connection please try reconnecting to receiver.

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/21367/section/troubleshoot/crid/441/lt_p...

While the batteries are removed alternately press all of the button for 30 seconds.

If you continue to experience disconnects please contact Logitech Customer Care for your region.

 

Best Regards,

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Lumix
Posts: 3
Registered: ‎08-03-2011
0

Re: Wireless Gamepad F710 losing connection

I'm also having the exact same problem. While playing any game, whether I'm 1 foot or 10 feet away from the dongle, using the extension cable or not, the controller randomly disconnects for 1-2 seconds, about 3 or 4 times an hour.

 

I'm very dissapointed in logitech for continuing to sell a product that they definitely know is defective by design. I say 'definitely' because it is clear that every F710 has this issue, and there is absolutely no way that logitech hasn't recieved complaints from at least half the people who bought their product. I'm even more dissapointed that their employees offer useless advice and don't even admit to the product's defect.

 

Luckily for me I didn't actually buy this product, I won it at a prize draw, so I don't really care too much. Next time I consider buying a product from logitech I'm going to remember this.