03-24-2011 09:59 AM
If you're seeing the gamepad have connection issues, as in the computer doesn't make a disconnect/reconnect noise but the use of the gamepad is inhibited, there are a couple things to check:
1) If you have the gamepad plugged directly into a PC, try using the USB extender cable to move the USB receiver further away from the power supply of your PC. The metal case can cause problems with the wireless signal and the power supply can generate a lot of RF interference. This may result in symptoms like temporary dropouts of connection.
2) The gamepad does have a low-power, battery saving mode that'll kick in when not used for a while. To make sure your gamepad isn't in this battery saving mode, try pressing the A button (any if the face buttons should work though). This should wake up the gamepad, and could take a few seconds to wake. To verify the gamepad is connected, after waiting a few seconds press the MODE button. The green LED should toggle on and off with each press of the mode button. The gamepad only allows the MODE light to stay lit if the gamepad is connected.
I believe the second option to be the common case as several of the "needs to be reconnected to be detected" gamepads I've received back have worked fine for me. I'm always willing to relook at the device, but at the moment, most of the gamepads returned just were not being woken from sleep.
Madi - The reconnect utility exists as a download because if people need to purchase a replacement receiver, they'll need a way to connect it. It was not designed as a workaround tool.
03-24-2011 05:48 PM
Alright, just went with using the pad for about an hour without any problems. Using the USB extension cable really seems to help. My large metal case and 620watt power supply could surely have been creating too much EMI for the tinny transceiver to work properly.
03-26-2011 05:00 AM - edited 03-26-2011 05:01 AM
I have nano reciver from Mouse performance MX/ and its work perfectly with the mouse even with large distances About a 1-2 Meter from the receiver. (tested) and I plan to buy the F710. can F710 connected using Nano reciever together with mouse MX
04-06-2011 01:57 PM
1)The cable won't work for me, as soon as I connect it a "USB not recognized" pops-up.
2)It's clearly not a "sleep" issue as it occurs while it is used.
It looks to me as if you guys are clutching at straws with these suggestions, CLEARLY the F710 has connection problems with so many people complaining about it.You definitely need to adress the issue by creating a signal booster or whatever because the problem is there for a lot of people.
04-13-2011 09:15 AM
Any updates on this?
It's either a connection issue or a "sleep" issue.
Whenever I play and lose connection, I just hit the logitech icon in the pad, sometimes it works, sometimes it doesnt and it's really annoying. Ill try the extension and take it as far away from my case as possible.
Does a 500W PSU casue a lot of interference?
04-18-2011 01:37 AM
I bought two of those F710 Gamepads. Have the same problem described here, the gamepad looses connection for 1-4 seconds and reconnects automatically.during this time of it toggles the mode led indicating that the unit tries to reconnect to its reciever. I guess the problem is produced by those nano-recievers. Due to the fact that i own two of them i have the problem really often. I guess they both impair on each other. The problem gets even worst if other logitech devices were connected to the Pc (I got cordless mouse and tastatur aswell) and due to the 2,4MHz connection, my WLAN also interferes the connection. Even the distance is a problem - sitting next to the nano reciever will almost lower the problem to 2-4 looses per hour but if i have them both connected and sitting like 4-5m far away from my PC it will occour like 10-15 times per hour or even more. The 1.5m extension cable does not solve this problem!
The biggest problem is the fact that the nano adapter is not able the connect more than one device - even if other nano recievers are able to do so (just look microsofts nano adapter - it can connect up to 32 gamepads). I think this problem could be fixed easy - its just a firmware change to handle more than one controller and to lower the interferences produced by those recievers.
Nevertheless its very annoying - and a very noticable issue - playing with a friend is almost impossible.
04-22-2011 04:00 AM
I opened mine, and found metal piece inside, next to the antenna. Removed it and connection was 10 times better. I went downstairs and it didn't lose connection.
It's sticky from other side so it can be reattached if needed.
04-22-2011 10:54 AM
I Had my old motherboard an my new logitech Gamepad F710 i was impressed an worked fine for a month.Now i just have to make a fresh copy of win7 with my new Asrock motherboard.And i try to connect it and install the driver but it doenst connect so the instalation program found 0 gamepads to intsall,,,As i look the mode button it conects only for 3 sec and loose connection again and again...So if no HELP WILL COME FROM YOUR COMPANY I will go for me warranity issues..SO will you help i try it to difeerent pcs with or without the cable.... It cant connect ..,.Instead of my Rumblepa that conects just fine (but its broken from the pess)//.SO will you help us or its ok that we give our money and we cant play ??
04-22-2011 11:38 AM
I think its from the nano receiver the problem when i unplug it an plug it again the flash light that tries to connect it conects only for 3 sec...And go offline again...I used it before just fine in the room so its not Rf problems.
The Connectivity utility its Useless as it work in for the 3 firstsecon it takes the connection but it dont take the offline mode after it connect,(so its uselles an a trick from the company just to claim that it work fine....
So can we get some help????