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mrbajog
Posts: 3
Registered: ‎02-01-2009
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Replacement Analog Pad

Hey guys!

My son has gone thru countless corded PS2 controllers.  So for X-mas I got him a pair of wireless Logitech one's.  I never realized how much I hate having a cord connected to me.  Well, he has managed to break the left analog stick.  The plastic piece that slides over the pin broke.  All the junked PS2 controllers I have sitting around have a different shaped pin on the analog stick, so I can't used any of those analog pads.  Is there a place I can buy a replacement one???  This thing is only a month old & I'd prefer to just buy a part for it than have to go thru a warranty headache.

 

Any help is appreciated,

 

Ryan

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CharlesB
Posts: 4,196
Registered: ‎07-06-2006
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Re: Replacement Analog Pad

Well, how did he break it? If it was an event that would normally be called "normal use", it should be under warranty. Unless he took a hammer to it, or otherwise maliciously caused damage, that stick shouldn't fail under normal use. Thus, if it did, then you're probably covered.
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mrbajog
Posts: 3
Registered: ‎02-01-2009
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Re: Replacement Analog Pad


CharlesB wrote:
Well, how did he break it? If it was an event that would normally be called "normal use", it should be under warranty. Unless he took a hammer to it, or otherwise maliciously caused damage, that stick shouldn't fail under normal use. Thus, if it did, then you're probably covered.

 

Yeah, it was under regular use.  The plastic under the left analog stick that slides over the pin that connects the analog pad to rest of the controller is what broke.  It's really a very easy fix if I could just get the part.  Another issue I have is that I'm not sure where the reciept is, but I bought them UNUSED from Gamestop.  So is there a place where I can just get parts & do the repair myself???
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CharlesB
Posts: 4,196
Registered: ‎07-06-2006
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Re: Replacement Analog Pad

No, we don't really offer replacement parts for that. But, if you bought them new, and it was less than a year ago, you're covered under our warranty :smileyhappy:
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mrbajog
Posts: 3
Registered: ‎02-01-2009
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Re: Replacement Analog Pad

I'm not sure if my girlfriend kept the receipt of not, but it was bought in the middle of December (2008).  How does the warranty process work then?