12-24-2008 11:24 AM
i double-checked the batteries, when i start it it gives me full batteries and the red light is working.
i plugged the mini USB, windows sounded as if something was plugged and that's it. Now, i ran the powerpoint, and still the presenter can do nothing there !!!
what ever i tried, i ran the presentation manually, then tried to forward and backword ... nothing worked, the only thing that is working is the red light.
I tried to install the software LogiBind, and when i start it, it gives me some steps on the screen., i did them but still same problem, i made sure i am running the presenter software not the mouse software. no luck.
can you please advice!!! anyone!.
01-18-2009 10:11 AM
I have exactly the same problem.
- Installed batteries in Presenter, laser and timer work fine.
- Inserted receiver in USB port, Windows successfully installed hardware.
- Opened presentation in PowerPoint 2007, presenter buttons have no effect.
- Tried turning Presenter power on-off-on, no change.
- Downloaded software, ran LogiBindP.exe, pressed reset, no change.
- Switched to another USB port, no change.
- Rebooted, no change.
- Tried above steps on another machine, no change.
Sony laptop running Windows XP MCE SP3.
HP desktop running XP Pro SP3.
Can anyone help?
02-25-2009 03:36 PM
I have the same problem. When I first got it, I finally got it working after at least an hour of trying, but when I try a couple months later no response again. I bought it due to the ease of use based on a collegues experience. So far, there is no ease of use with this. I need to be able to plug this in to different systems and get it working in 5 minutes. The only thing that makes sense is that it's bad unit.
1. Windows XP SP3, Office 2007
2. Various versions of Dell Latitude laptops
3. New Batteries.
4. Ran LogibindP.exe, no results - it would be nice if this provided some sort of feedback.
5. Reset button
6. Tried various USB ports
7. Verified that the device is being detected and added as a Composite USB Device, and HID - shows in Device Mgr for both.
8. Timer works and laser works, so far a $70 laser pointer with built in timer.
9. I've sent an email to Logitech to see if I can RMA, not sure if have to go back to CDW or not.
02-25-2009 03:55 PM
I would send it back. I spent a lot of time trying to get my first one to work, figuring that if timer/laser were working, it must be a software problem. Wrong.
Logitech support was useless, but Amazon return was easy, and the replacement worked flawlessly. Just plugged it in and it worked immediately, no logibind required.
Don't give up, it's great once you get one that works.