05-27-2008 03:36 PM - edited 05-28-2008 04:15 AM
*All incoming calls(from other Skype users) I receive(in Skype) are not redirected to the Handset. Every time if someone calls I simply don't hear it.
*There are NO indications on the Handset that Skype is receiving a call. It just stays on the menu screen. The phone doesn't ring at all. If someone calls(I see it on my PC) and when I do pick up (on the handset) I just get a dial tone.
Things I tried:
* Re-installing the software(both version 1.8.0 and 1.9.1, I am currently using v1.8.0).
* Tweaking with the voice options in the control panel(useless, because I can make SkypeOUT calls).
* Resetting the Handset.
None of these actions worked.
I installed the software on the CD. I also made sure Skype allows the LOGI_HDS.exe program.
NOTE: I am able to make SkypeOUT calls and access my contacts from the Handset it self. The base is installed correctly, otherwise I would not be making SkypeOUT calls.
Skype version: 184.108.40.206
OS: Windows XP SP2
S/N: AC709 0833-UN
Message Edited by Adielr on 05-28-2008 04:15 AM
06-02-2008 09:10 AM
06-02-2008 09:46 AM
I installed the software, but it doesn't recognize the base station/handset. The base station/handset can't connect with Skype(v220.127.116.11) without the original 'Logitech Internet Handset' software. Skype also doesn't ask permission for 'CallCentral' to use it. I think CallCentral doesn't support Skype and the handset.
06-02-2008 10:10 AM
06-02-2008 10:45 AM - edited 06-02-2008 11:02 AM
I think the problem is more complicated than just 'install the latest software'. I have been e-mailing the Dutch Costumer Support for the last few days now. Unfortunately none of their advice has helped (yet). I am going to test the device on a different PC.
Message Edited by Adielr on 06-02-2008 11:02 AM