QuickCall USB Speakerphone - General Discussion

[proposalwriter]

I just got the QUIckcall USB speakerphone and I can't get the drivers to install in Vista. The logitech driver install program finishes, but when I plug in teh unit and windows installs the new hardware, I get a windows message saying "Windows encountered a problem installing the driver software for your device," then "The extended attributes are inconsistent"

Is there a fix for this or is Logitech plannign to release updated Vista compatible drivers? I obviously won't want to keep it if not.

Thanks,

[tfung]

Hi proposalwriter,

Welcome to the Logitech Community Forum

In regards to your issue, please refer to the URL below for it could very useful to address your issue.

http://support.microsoft.com/kb/933262/en-us

Please update us at your earliest convenience. Looking forward to hear from you.

Thank you & Have a nice day.

[proposalwriter]

I installed the microsoft hotfix, then reinstalled the drivers from CD, but still, when I plug in the speakerphone, Vista gives me the "Found New Hardware" dialog, but can't install the driver. It says "The extended attributes are inconsistent".

Any ideas?

[Mona]

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proposalwriter wrote:
I installed the Microsoft hotfix, then reinstalled the drivers from CD, but still, when I plug in the speakerphone, Vista gives me the "Found New Hardware" dialog, but can't install the driver. It says "The extended attributes are inconsistent".

Any ideas?

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Hi proposalwriter,

The CallCentral 10.0.4 software is not supported in Vista. It will only function in Windows XP and Windows 2000.

[BarCode]

Do you mean it will NEVER function on Vista ?
Else can you confirm us if Logitech is going to release a Vista driver for sure ?

I'm ready to wait some time for the Vista driver, but if there is no hope it's better I ask for a refund of the SpeakerPhone.

Thanks,

Renaud.

[proposalwriter]

Same question as barcode, above - are there plans to update the software for Vista? I too am willing to wait if there are plans to make it Vista compatible, but if not, I'll return it.

Thanks.

[Mona]

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proposalwriter wrote:
Same question as barcode, above - are there plans to update the software for Vista? I too am willing to wait if there are plans to make it Vista compatible, but if not, I'll return it.

Thanks.

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We do not have any information on this at this point of time. We apologize for the inconvenience caused.