QuickCall USB Speakerphone - General Discussion

[BearHead]

I have an Alienware Sentia notebook 1.6 ghz pentium 512 ram. XP Home SP2 fully updated.

Yesterday when I bought the speakerphone I installed it and it was great. Worked with Skype perfectly. WOW what a product. I used it a lot restarting a couple of times when I went out etc.

Today I had to move the notebook from one room to another so I unplugged the USB cable and later plugged it back in to use the speakerphone. It said it detected the "Disabled" speakerphone and then:

"An error occured during the installation of the device.

The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later. Contact your hardware vendor."

In my frustration this afternoon I formatted my h/d and reinstalled Windows and again the same thing happened. This PC only contains anti-virus software and MS Office 2003. Nothing else is ever on it nor downloaded. Frustrating thing is it worked yesterday!

There is a yellow exclamation mark in the Device Manager but when I remove it and redetect the same thing happens.

[pato]

I'm having the exact same error message, but with a Webcam and the drivers 10.0.0 and 10.5.

OS is XP with SP2 in english.

Any ideas?

Thanks,

pato

[tfung]

Hi

Could you all try this link see if it helps. Please tell us the results.

[BearHead]

I've also had it with a Logitech webcam pato.

tfung. Yes I saw that from the knowledge base but it made no difference. I am going to reinstall Windows again today and install it before anything else. 

[pato]

Found the solution
See thread: http://forums.logitech.com/logitech/board/message?board.id=quickcam_software&message.id=20413

No need to reinstall Windows!

Thanks,

pato

[tfung]

Thanks pato. I'm about to provide the same link

Please tell us the results BearHead. 

[BearHead]

Ok tfung. After reinstalling Windows SP2 and all the updates but BEFORE installing MS Office 2003 it worked fine. I think last time I installed Office first?

Have it working now.

On my Vista machine it also works except the lights on the unit do not function at all and nor to its buttons. I know it is advertised as working with XP, but given Vista has been out for a little while now to the public (and longer for the likes of Logitech) it would be nice to see some updated software for it sometime soon.

BearHead.

[Mona]

Glad that you have it working now.