04-24-2012 06:40 AM
I recently purchased a Harmony 650. Set up using MyHarmony went fine and I added several devices including a D-Link Boxee Box. The problem arose when I later added an Activity which would control viewing using the Boxee. The Activity setup went fine until the final step (Finish) which then gave me a 'Server Error' message and then asked me to log in after submitting an error report. Repeating the process about ten times and then trying it on a different computer yielded the same result. This morning Tech Support informed me that the Boxee CAN'T be controlled with the 650. Two obvious questions arise:
1. Why did the software allow me to add the Boxee as a device?
2. Why was the error message totally unrelated to the problem thereby causing me to waste about an hour trying to set up the activity?
Fortunately I bought the remote at Costco so there will be no trouble returning it but the whole experience was very annoying.
12-29-2012 06:57 PM