Remote Control Software

[Lensman2]

Whilw the device connects via USB, the USB provides a Ethernet device en2/ENx. Based upon all the FAQs I read, I suspect we have a device name problem (I get en4 rather than en2) or a routing problem. My PowerBook has the following network devices when I have the critter plugged in. Wifi Ethernet(actual wired gigabyte port) USB based Ethernet device (Logitech remote) Bluetooth devices

[SteveB00]

Thanks for the reply. I'm obviously still missing somthing. With the remote connected to the computer, Network prefs (and network Utility) sees no ethernet devices. I guess I could add one, and then someone how point it to the remote. What I'm missing is why this is necessary because, with none of it in place, HRS 7.7.0 talks to my Harmony One, and my MacBook Pro is running 10.7.4 in 64-bit mode.

Thanks again,

Steve  = : ^ )

[Lensman2]

I was never able to get 7.7.0 to work with my macbook (mid 2011 flavor).  As to creating your own ethernet device?  The FAQ's mention manually creating the device.  It however states EN2 versus my EN4.  That is the basis for my questioning a device name problem.

[SteveB00]

I have a 2007 MacBook Pro, but Shirley the vintage can't matter. HRS has always worked. I hadn't needed to use it for quite a while, but started it the other day and I think it went through an update process (wasn't paying much attention). Whatever, I have v7.7.0, and now, Under Lion (in both 32- and 64-bit modes)  it talks to my remote as well as it it ever did in Snow Leopard and Leopard (and maybe Tiger - I don't remember exactly when I got the remote, but I wore out an 880 before getting the One so it's been quite a few years.

I haven't created any ethernet devices, and I'm still confused about what I'd do with one if I did. :-\

Thanks,

Steve  = : ^ )

[snarshad]

I can't get 7.8.0 to work on Lion 64 bit either.  I've tried all of the suggestions above, including uninstalling and reinstalling under a different account.  The network adapter is ative and has the 192.168.142.1 address.  I can ping it.  The software launches fine, and just gets stuck at 0% Complete no matter what I do.

I pm'd Ron (rbernas) with details.

[michajansen]

Hello,

I had the same problem, no connection.

Then I check the /etc/hosts file and found an entry:

74.115.217.46 myremotesetup.com

then i hashed it out

#74.115.217.46 myremotesetup.com

now work.

Rgds, Michael

[poly0791]

Hello,

This is my first post here.

I had every single problem you were describing here with broken communication under Mac OS X 10.7.4 after the latest update of Logitech Harmony Remote (7.8.0). My screen shows the message:

"Plug the usb cable into the remote control or press any button on the remote control to wake it up."

I was pluging like a crazy....

All the time I was wondering why in every possible support page or even in this topic Logitech keeps saying about interface named "en2", while in my case I had "en4" instead.

True was that before I had "en2", but it was before the update to 7.8.0. After the update I had "en4"....

Well, I was able to restore the "en2" interface for my Harmony 900.

This fixed the communication between 7.8.0 and Harmony 900. The problem solved!

I'm not a program developer, just a user. I did some google and found this:

http://hints.macworld.com/article.php?story=20051020014120761

Please note that the given there terminal command **bleep**.

Instead I did manually move the files to the Desktop:

NetworkInterfaces.plist

preferences.plist

from this location: /Library/Preferences/SystemConfiguration

[AUSTraveler]

Removing the NetworkInterfaces.plist and preferences.plist worked for me.  My wireless networks were all remembered, but I had to recreate all the others (e.g. USB ethernet, VPNs, etc.).

Thanks for the pointer.  Annoying that the step was even necessary.

[chrismusaf]

I can confirm that deleteing these two files worked for me also!  I tried everthing else in this thread and this is what finally did it.  I hope the mods take notice!

[ArnoldJ]

It appears i'm having the same problems as other people. I have a new macbook and want to update my harmony 900 with it, instead of the windows pc i used to have. the software i just downloaded, 7.8.0, doesn't get past 0%. The remote does show up in the network-list, green dot and all. It just doesn't start to update.

This is really useless.

It should be fixed in a very big hurry.