08-05-2011 10:48 PM
Hey come on Logitech, you have been renown for offering hi-tech products. Now its time to have your team working on a solution for OS Lion before more and more customers complain after updating their Mac's. Looking forward to a speedy solution!
08-06-2011 05:37 AM
I have to say that i am more than diappointed in Logitech. I never would haave expected to hear a response of, 'if more people complain'. For the past ten years i have been using Logitech products, so needless to say i love their products. I am sure loyal costomers of your products, like myself, may be questioning it after hearing of your response.
Do better Logitech.
08-06-2011 07:55 PM - edited 08-07-2011 02:56 PM
8/7 edit: while it certainly appeared to work, now it won't really even charge....I'm giving up.
LOGITECH - IT'S RIDICULOUS TO NOT SUPPORT LION, AND EVEN MORE INCREDIBLE THAT YOU'RE NOT EVEN ACKNOWLEDGING IT WITH A SIMPLE MESSAGE OR UPDATE WITH STATUS!!! My remote is worthless, and I'm starting to get used to having a couple remotes....
Re: Harmony One on Lion:
I was able to get this to work on Lion. I'm not at all technical, so I'll just lay out what I did.
1. Based on advice from another thread, I went to Java Preferences and set 32 bit as the first option (in Lion, 64 bit is the first). Just drag it up so it's first. 2. With the remote NOT connected, start the Logitech software. 3. Remove the battery in the remote. 4. Connect via usb (the Logitech site suggested that with the battery removed, the system would recognize the remote since it would simply start charging via usb). This did not work. 5. Disconnect the remote, put the battery back in. 6. Restart the software, then connect the remote when prompted (like you always have). Worked. 7. I went back into Java preferences and reset 64 bit as the primary, then followed the usual steps I always have and it worked fine in 64 as well.
This may all be a very complicated way of saying "change Java to 32 bit, take the battery out, connect and update, then change Java back to 64 bit", but being non-technical figured I'd lay it all out (ie, I'm guessing step 4 may be irrelevant). I never restarted the computer or anything, was pretty quick and simple.
Hope that helps some of you.
08-07-2011 02:00 PM
The software does not work, logitech need to fix this as the software didn't work properly before lion, so they really showed willing to help their customers before now.
I won't hold my breath though.
Anyone looking to get a harmony 1100 with a mac running snow leopard or lion, best advice is, don't bother.