Remote Control Software

[mikeccurtis]

Consider this a LOUD complaint.  I have two Harmony 900 remotes, each only a few months old, and I expect Logitech to upgrade their software so I can continue to use my very expensive remotes.  FIx it, Logitiech.

[aibarraza]

i find it ridiculous that we have to resort to this. logitech claims to suppost osx. support it.

[qb]

Well I'l be darned. No LION support? Just purchased the Harmonly 1100 and can't even use it. A brand new doorstop. Guess I'll get Logitech a few days to get an OS X fix as I can return this for several weeks. Give us LION support!

[webgarcon]

Another complaint and signal that if this does not get fixed ASAP, might as well change my Harmony One and Harmony 900 remote to URC remotes.

[GSchaller]

This issue has existed from before Lion was released - it was an issue in Snow Leopard when 64-bit mode was enabled.

Logitech, you have had at least a year to get this working.  Jobs asked developers for 64-bit Apps back in 2008!

Consider this another complaint, and another cusotmer ready to jump ship from the brand as a whole.  As someone who works in IT, that means telling all my clients to avoid it, too.

[thebearjuden]

This is absolutely 100% unacceptable.  Even after digging and clawing through forums and instructions off of various posts it is near impossible to set up my 1100.  It took me over 2 hours to set up from scratch and numerous problems at the beginning middle and end. 

I could write up a simple clean and easy way to do what Logitech apparently doesn't cover, do, or feel the need to do but unless this is fixed I will never in a million years buy a Logitech device of any kind.  Just in case that doesn't matter ... Neither will my company.  Fortune 500, with over 300k in Logitech products in the environment currently.  I/we will find another option based on the lack of customer support on an end user basis as well as an enterprise. 

This is absolutely DISGUSTING.

Is this enough of a complaint Logitech?!

[gstrotmann]

I've a Harmony 900 and it is not possible for me to add any new device and customize an action.

Support Mac OS X Lion!

[EpaL]

Logitech, this is unacceptable. Many people who have bought your products in good fairth are unable to use them.

At the very least, an acknowledgement of the issues and a timeframe when they are fixed; you owe your customers at least that much.

[finsprings]

I can't believe there's even a question of you not supporting Lion.

I just bought this Harmony One!

[epie]

This is ridiculous.  Please support the latest OS X.