08-18-2011 08:49 AM
Consider my post as an official complaint. Update your software to support Lion. Why on earth would you not update software is beyond my comprehension. Resorting to 32 bit mode is ridiculous. In a time when 64 bit should be the norm it's time to get with the times.
Please update the software.
08-19-2011 10:18 PM
I cannot believe that a company as progressive as Logitech would not consider updating the Harmony software for Lion. Lion is the future for Apple, as is 64 bit. It is ridiculous to consider not updating the software. Please update ASAP. The remotes are amazing and I need to be able to update the remote easily as technology changes.
08-19-2011 10:31 PM
It worked so well -- until I upgraded to Lion. Understand that it can take time to update your software but please make it quick. Oh, what's that? You may not upgrade your software? Bad decision.
08-21-2011 04:50 PM
Logitech, please update the Harmony Remote software to be compatible with 64-bil Lion. This is rediculous. I will not disrupt everyone in my household to boot into 32-bit mode for you. That is selfish and lazy of Logitech. I will not conisder purchasing any other Logitech product until you resolve this.
08-22-2011 06:17 AM
All, I fixed my issue by using my wife's Windows-based laptop, downloading the software, logging in and updating my controller. Sad times Logitech. I've been a Harmony remote owner for years but also a die-hard Windows user as long as it has been around. Thanks to Windows Me and Vista (the straw that broke the camel's back), I Made the switch to Apple a few years back. I guess the lesson here is it's never too late for your customers to make a change. I strongly suggest you fix this issue and get out an update to support the Lion OS users or lose us to a competitor.
08-26-2011 05:26 PM
Was Logitech unaware Lion was coming out? My Logitech mice don't work well with it either. Now I can't update my expensive Harmony One remote until they fix the software. Logitech, please consider this my official complaint that you need to fix the app to work with Lion.
08-28-2011 10:08 AM - edited 08-28-2011 10:12 AM
Come on, Logitech! If you want to provide state-of-the-art remotes like the 1100, you have to support the latest OS (Lion.) What's your business model? Screw the technophiles? That won't serve you well! Maybe you should re-think your position!