04-03-2012 04:14 PM - last edited on 05-07-2012 02:30 PM by AntonC
We continue to work toward Harmony software compatibility for Harmony 900, 1000 and 1100 customers who use 64-bit Mac OS X. Starting today, we have opened a public BETA program to continue testing the user experience and compatibility.
Over the coming weeks we will evaluate customer feedback and plan to release a final version of the software to our customers.
If you uncover any issues as you test this BETA software release, log the details in the forums for our developers to review. Please include your Mac Hardware (MacBook Pro, MacBook Air, iMac etc), Operating System versions (10.6.8, 10.7.3 etc) and Harmony Model number (H900, H1100 etc) to help us debug. The BETA software USB connection might not reliably be detected by the software on first connection, so try unplugging and replugging. If this does not resolve the issue, please ensure to leave your feedback below.
If you have read the known issues and have interest in testing the new software, please find the BETA software release disk image at: files.logitech.com/dhg/LogitechHarmonyRemoteSo
[Admin Edit: The BETA program is now over. Please download the release version of the 64-bit Harmony Remote Client for OS X via the product support page ]
We look forward to your feedback and appreciate your input.
Logitech Community Team
Solved! Go to Solution.
04-05-2012 11:59 AM
After the installation it tried creating network interfaces but as I am using a standard account I had to "unlock" network settings to create them.
But there was no connection at all .. tried update my config and firmware several times .. then deleted all the created network interfaces and tried it again .. no effect. Except it doesn't create any interfaces anymore .. maybe bad .. I don't know.
My system is a
04-05-2012 11:59 AM
downloaded the sotware, ran the update, plugged in my extender, no problem communicating, then proceed to plug in reomote control to continue update, Unfortuantely, no luck communicating with remote as the software believesw the remote is sleeping.
So, back to the drawing boards.
04-05-2012 01:27 PM
If you delete the network interface, you need to add it back manually from network pane.
Once you delete network interface, the Mac OS X assumed you never want it back unless you added it back manually.
04-05-2012 08:11 PM - edited 04-05-2012 08:12 PM
After installation my Harmony 900 was not recognized, because I had added it manually as a network interface the previous time. I now saw 2 interfaces with 192.168.142.1
After changing the old (manually added) one to different IP, the remote could be updated. Only I had to remove the usb cable when it says restarting the remote. Otherwise, it does not see it again. But it updates fine.
04-06-2012 09:02 AM
Marvin, Thanks for trying out the beta software and providing your feedback. Please let us know the MAC Hardware and OS versions and the Harmony remote used for us to try and reproduce your issue
04-08-2012 01:15 PM - edited 04-08-2012 01:17 PM
I got ip-address to my Harmony, so software did recognize harmony fine.
But not able to update remote, nothing happened software just say connect remote.
iMac, OSX 10.7.3
04-08-2012 04:57 PM
Thanks for finally making this software work with lion i can finally finally use my remote!!
Everything works perfectly
Mac OS X 10.7.3
04-08-2012 06:38 PM - last edited on 04-09-2012 05:46 AM by Taylarie
I am willing to accept that LogiTech screwed its Mac customers. I have now lost hundreds of dollars on this crap. It will be a cold day in hell when I ever buy any of theirtheir products again. Does anyone know where I can but universal remote that is supported on Macintosh?
04-09-2012 10:35 AM
I HAVE TWO HARMONY 890 REMOTES. THE FAMILY ROOM REMOTE SCREEN WENT BLANK... NO LUCK CONTACTING SUPPORT AND SO I PURCHASED ANOTHER REMOTE 900 SERIES. I USE MAC LION 64 BIT. HAS THE ISSUES BEEN CORRECTED AND IF SO, HOW CAN I DOWNLOAD THE NEWER SOFTWARE? THANKS