Remote Control Software

[Edison53]

I have scoured the message boards, been on the phone with three different agents over three hours or more, and none can get my 650 work properly. Does anyone have any experience with this TV? I have three active input sources: satellite, dvd, and Apple, plus a few others I do not use (Colorstream 2, video, PC, ANT).

In cycling through inputs, the device frequently gets stuck on ANT and, rather than cycle to next input (and beyond, as required), starts choosing an ANT channel (2-125). Help desk, while patient and attempting many solutions, is completely stumped. was supposed to get level 2 call back last night, then at 9 am this morning (more than three hours ago), now they don't know when they will get to me. surely someone else has this TV?

[Edison53]

Update: this happens most often when switching FROM Apple TV to just satelliite TV. (If I turn everything off, I can move to a new activity properly, most of the time, and I can switch from TV to satellite, also most of the time, but problem happens all the time when I switch from Apple to satellite. I have noticed a number of other posts on this issue but haven't seen a solution yet)