02-27-2012 07:46 AM
I have 4 different DirecTV HD DVRs and I have not had a problem entering any of them. How are you tring to add them as devices? It should be added as a Video Recorder/PVR, Mfg DirecTV, Model # HR20--700
02-27-2012 08:00 AM
I am trying to add a device.
1. Add a Device
4. Driec TV
Then it asks if I have a remote. I say yes. Then it says it can't find that model number and starts asking to learn commands.
02-27-2012 08:07 AM
Customer support told me that when it asks if I have a remote that I should say no, which will force the software to apply the most suitable codes in the database. I will give that a shot.
02-27-2012 08:32 AM
I tried going through digital recorders, and it still can't find the model number of any HR boxes. I typed in the example it gave..."Direct TV Plus HD DVR"
Finally it matched up and didn't aske me to help it "learn" commands. I will report back if this is a success.
I think it has something to do with the 7.7 software. None of the HR's are in the database.