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Re: 3.1 Update Notice and Download Issues
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12-19-2011 01:43 PM
I also had mine stuck in a step 5 loop and then got the white triangle. After two days of trying anything I read here, I called support. After about 40 mins they advised me that they needed to replace the unit. I was happy that it was getting replaced, but upset when I found out that I needed to sent my unit in first before they would sent the replacement unit. So now I have to wait up to two weeks for my replacement unit and the tech wasn't even sure it would come with the update already installed. So I might be in the same boat even after the replacement comes. Logitech has really screwed up with me on this one. I have purchased one other unit as a gift, but I will be returning before 30 days if my replacment has any issues when I receive it.
My advice for anyone having the white triangle, start the replacment process now before the wait gets even longer.
Re: 3.1 Update Notice and Download Issues
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03-03-2012 03:42 PM
For about past 3 weeks, my LogiTech Revue is not able to connect to Wifi. It was working fine for the previous several months just fine. (Using Wired is not an option, at least for now). All other devices in my home connect just fine to my Wifi router. Did LogiTech provide any firmware update recently that broke my connection?
Help!
Thanks for any suggestions to troubleshoot this.
Re: 3.1 Update Notice and Download Issues
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03-04-2012 03:19 PM
Re: 3.1 Update Notice and Download Issues
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03-04-2012 03:34 PM
I have already done the following a few times:
- Hard reboot the Logitech Device
- Remove and reenter my target WiFi router with authentication
But nothing has helped so far.
Thanks.
Re: 3.1 Update Notice and Download Issues
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03-05-2012 02:49 PM
Hello picai,
If you are unable to connect to your wireless network and you have tried the steps in the post I will copy at the end of this post please contact Revue Customer Support and they should be able to assist you more.
Here is the link: http://forums.logitech.com/t5/Revue/Official-WiFi-
Cat
Logitech Support Specialist
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Re: 3.1 Update Notice and Download Issues
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04-14-2012 12:35 PM
this will allow developers to solve all the problems
www.droidmatters.com/news/consumer-demands-open-bo
