03-23-2012 05:07 PM
I've tried to sideload several different version of Play Store with no luck along with every other trick in the book that others have posted. It simply will not install on my main Revue. I still can't believe now three weeks into this issue yet Logitech (and Google) can't figure out how to fix this beyond the shrugging of shoulders and telling us to "wait and hope it will fix itself." Really? Yeah I would be a bit more forgiving if this was some small company running out of a garage run by only a few people. However that's not the case. This is two really huge companies with vast resources so to me three weeks in there is no excuse for this.
Either fix the problem, open the Revue up for rooting so we can fix this ourselves, or offer an refund program since to me right now my Revue is defective due to this. I did not pay $100 for an device that does not work as its designed which includes not being able to use Market, Youtube, etc as the way its designed and intended to be used.
I do not apologize if I sound demanding but at this point I'm tired of nothing serious being done to fix this.
03-23-2012 05:20 PM - edited 03-23-2012 05:37 PM
Cat, I've tried manually installing each of the Google Play Store APK packages several times, Market (Google Play Store for Google TV) still wont update. How is it that some people can get it to update and some people cannot - and you say that the device is not faulty. If it truly is not faulty, wouldn't that mean that everyone's device would behave exactly the same and either just "work" or just "not work"... This would be especially true when the list of things the people with this problem have tried as a resolution includes doing a Factory Reset.
Please don't get me wrong, I really do appreciate your time and attention to help resolve this matter, but to say that every Logitech Revue is the same and that a Hardware RMA request is invalid because every box is exactly the same -- even though some are able to update on a freshly factory reset box and others are not -- is contradictory to you statement. Both those of us having the problem and those of us without this problem are confirmed to be running the exact same Firmware 3.1, Build number KA2X-20111123.091818.user-b61925.
In addition to what I've written in Message 56 above and trying Kiruban's suggestions from Message 47 (as some members have said works for them) I've tried installing the APK directly from both a web URL, a file saved on my DropBox account, a file stored on a USB drive and a file pushed across using ADB and also on an FTP connection.
A manual push was also attempted, directly from Google's servers at...
Google Play Store 1.2.0.apk (For Google TV)
527KB / MD5:2AFBB08710DBD98AC841303AF3C1106C
I have even tried using The following non-GoogleTV applications, also as suggested which others have said work.
Google Play Store 3.5.15.apk (For Android)
3903KB / MD5:79C3AD225F3F4FC2F08B520070C4DAE9
Google Play Store 3.4.7.apk (For Android)
3696KB / MD5:4238F56DC9F191289BAC7B4CEF4F2970
Google Play Store 3.4.6.apk (For Android)
3696KB / MD5:CBA77F986450B7ECDFF7E6549AA708FF
All without a single successful attempt. Each failed attempt has been followed by a factory reset as detailed here...
My Logitech Revue details are:
Build number KA2X-20111123.091818.user-b61925
03-24-2012 09:38 AM
Worked for me. Current apk that works, from GTVhacker site, available as of 12:30 today, is Market-2.apk.
I checked today, market still works, using devault Home launcher and ICS 4.0 launcher.
All I did was to click on the apk. It loaded by itself. It is in folder "apps", no caps.
03-24-2012 10:11 AM
We certainly understand your frustration and we are indeed working with the Product Specialist and the engineering to determine and find a resolution to this issue that you and many other's are running into.
It is so strange that the revue is very unpredictable. When I say unpredictable, it works for some and for the other's it puts up a fight.
The engineers are aware of this and as CatLogitech had already mentioned, it is being looked into.
I know everyone is seeking a concrete resolution but, we just won't be able to provide you once simply because we don't have it.
As soon as we hear from the engineering team, we will definitely update you and everyone else "Hopefully with a solution".
We do sincerely appreciate your patience while this issue is being worked on towards a resolution.
Logitech Support Specialist
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03-24-2012 12:16 PM
Thanks for the continued updates Kiruban.
Logitech could put its resources to better use on other products by just unlocking the bootloader and letting the community fix it. Wait for that fix and then push it out to your customers who dont know a bootloader from a boot heel.
03-25-2012 08:36 AM
jamesBaud can you post a link to where that Market-2.apk is? I have looked all over on GTVhacker yet can't seem to find it. Somehow I am suspecting like a post I saw on GTVhacker that there's some kind of signature mismatch going on that is causing this issue. That to me actually makes sense.
03-26-2012 06:24 AM
DemoDude - I sent a "private email" - I don't know where that will end up, but if it doesn't hit your regular email, check messages in this forum. Couple of links - if either work, reply back.
03-27-2012 02:12 PM - edited 03-27-2012 02:22 PM
Been there, done that. Does not work on mine. Thanks for the suggestion.
Also I would like to note that this is an company that made over $2 Billion in revenue in 2010 which resulted in $128 million in profits that year. Just saying all this just as a point of how pathetic that such a big company like this is on selling products yet dropping the ball on fixing issues when they come up.